Experience

VoxSmart

• United Kingdom
• Software Development
• 1 - 100 Employee

• • Aug 2020 - Present

  - Full accountability for the quality of all released software globally, for capture and surveillance products- Identifying and defining test resource requirements from the roadmap, project and business initiatives- Working with product owners and technology leaders to define quality and acceptance criteria- Developing and implementing a test strategy for tickets, releases, and production changes including test automation, test data, test environments, device/browser strategy for testing an implication for support, and integration of automated tests into the build pipeline- Implementing the adoption of best practices for testing, BDD-acceptance criteria, pervasive automation- Defining, measuring, and regularly reporting quality KPI Show less

• • Aug 2019 - Aug 2020

  - Ownership of the entire QA and release process including test automation, quality control, and delivery process. Introduced CICD including methodology of incorporating customer-specific hotfixes into product development and codebase. - Building a brand new UI, API, and performance testing framework towards automated release cycle targeting complete automation.- Introduced Scrum/Agile development and setup process - from product grooming, user story creation, tech grooming, planning, standup, and retro. The team is now successfully using Agile development methodology and meeting ~95% of sprint goals- Championed incorporation of full release methodologies into Agile by incorporating documentation and delivery into Agile development. As part of this effort, brought in ad hoc Customer Service requests into Agile process including prioritization - balancing developer disruption with customer obsession Show less



Proofpoint

• United States
• Computer and Network Security
• 700 & Above Employee

• • Oct 2017 - Dec 2018

  - Led the QA effort for Proofpoint’s new acquisition in Denver and establishing standards working in coordination with the DevOps team- Created fully automated CICD pipelines for the deployment of Docker containers using AWS services- Built brand new test frameworks for UI and API testing using Cypress Testing Framework- Built a Jenkins pipeline that runs tests and acts as a merge blocker in GIT repo to drive quality of software development, merge and deployment

• • Nov 2013 - Oct 2017

  - Led a team of 4 engineers in building automation testing framework for Proofpoint Protection Service- Led the QA effort for Proofpoint Protection Service for 3+ years as a partner with the Software Development Manager and Product Owner from conception, design, execution all the way to release- Designed, developed and built a brand new flexible and scalable test framework for Proofpoint Protection Service. The framework also provided code coverage and quality metrics that helped evaluate release readiness and post-release KPIs for senior management.- Championed cutting edge QA technologies in Proofpoint including driving the evaluation, prototype, and adoption across the company. - To help with monitoring of service, drove adoption, installation, and management of Nagios for Proofpoint Protection Service Show less



Sybase

• Dublin, CA

• Quality Assurance Engineer

  • Oct 2009 - Nov 2013

  - Drove a high-value migration from Oracle DB to Sybase DB and as part of the effort replicated the customer’s multiple terabyte database systems, in-house which helped SAP foresee and solve a lot of critical migration issues. - Led Engineer and Representative from the software, test and development teams in database feature development and performance enhancements in SAP. - Led a team of three engineers in conceptualizing, designing and developing automated tests for Sybase ASE/SQL & Replication server’s performance & quality using Perl - Proposed, designed & developed a dynamic web application using JavaScript, jQuery that depicts the performance of Sybase ASE product in a line & bar graph by comparing builds on a daily basis. This effort saved about 30% of our team’s time in test analysis. Show less



Infoblox

• United States
• Computer and Network Security
• 700 & Above Employee

• Quality Assurance Engineer

  • Apr 2008 - Jul 2009

  - Designed test plans, test cases, traceability and test scripts based on the Baseline Requirements, Functional Specifications and Design documents. - Replicated issues reported by customers and worked with the developers on potential fixes. - Verified bug fixes and tested new product features in DNS and DHCP service solutions. - Mentored new engineers and interns on the product/features. - Designed test plans, test cases, traceability and test scripts based on the Baseline Requirements, Functional Specifications and Design documents. - Replicated issues reported by customers and worked with the developers on potential fixes. - Verified bug fixes and tested new product features in DNS and DHCP service solutions. - Mentored new engineers and interns on the product/features.