Experience

PRISM - Supply chain Management

• France
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Global Customer Business Solutions Manager

  • Nov 2022 - Present

  Monitor and oversee the Business Solution and Business Intelligence Process globally to provide solutions to achieve the business objectives. Core Responsibilities: 1. Business Solutions • Identify and formalize customers' business solutions needs (Track and Trace, EDI and Reporting). • Design, implement, deploy and maintain the customer business solutions. • Manage freight implementation, project analysis, coordination and support deployment activities. • Use tools such as Zendesk, SAP, AEB & Tableau to troubleshoot problems associated with TMS and Track and Trace system. • Liaise with customer and technical team in integration, application testing and implementation. 2. Business Intelligence • Maintain and enhance the reporting environment currently in operation. • Monitor and oversee project assigned. 3. Business Process Analysis and Business Applications Development • Monitor the execution of operation workflow process, TMS and Business Process • Communicate effectively the changes to ensure proper understanding and high leverage of the application's functionalities. Show less



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Solutions Engagement Manager (MY)

  • Aug 2020 - Sep 2022

  I leverage UPS' expertise in engineering, technology, finance and supply chain design and consult alongside the sales organization to enhance customers’ businesses through value-added solutions. Besides, I support SMB scale projects, actively participates in their implementation and provide ongoing analysis of implemented projects, plans and templates through statistics, outcomes, lessons learned and post-implementation audits. Main responsibilities: 1) Conduct product, service and solutions training. 2) Prepare and present project reports and assists with budget validation and post-project user audits. 3) Provide input into implementation scheduling and communication plans. 4) Build productive internal and external business partnerships. 5) Supply chain optimization & shipping process. Show less



Ansell

• United States
• Consumer Goods
• 700 & Above Employee

• Business Systems Support Analyst

  • Jul 2019 - Aug 2020

  1) Responsible for design, development, maintenance and enhancements. 2) Continuously improve system based on usage and user feedbacks. 3) Write well-designed, testable workflows according to Ansell business needs. 4) Troubleshoot, debug and upgrade existing workflows. 5) Integrate software components into a fully functional system. 6) Generate reports. 1) Responsible for design, development, maintenance and enhancements. 2) Continuously improve system based on usage and user feedbacks. 3) Write well-designed, testable workflows according to Ansell business needs. 4) Troubleshoot, debug and upgrade existing workflows. 5) Integrate software components into a fully functional system. 6) Generate reports.



NielsenIQ

• United States
• Information Services
• 700 & Above Employee

• Data Processing Specialist

  • Aug 2018 - Jul 2019

  1) Produced databases for businesses in South Korea, Australia, United Arab Emirates & Kingdom of Saudi Arabia 2) Created web contents and monthly newsletter. 1) Produced databases for businesses in South Korea, Australia, United Arab Emirates & Kingdom of Saudi Arabia 2) Created web contents and monthly newsletter.