Experience

Gold's Gym India
• India
• Health, Wellness & Fitness
• 1 - 100 Employee
• Sales and operation

  • Dec 2017 - Present


fluid fitness center and spa

• Manager

  • Oct 2009 - May 2016

  Job Role and Responsibility: Designation:Senior Manager  Attracts members by developing and implementing marketing, Advertising.  Controls purchases and inventory by following budgets; adhering to prefer supplier lists; reviewing and evaluating uses report; analyzing variances; taking corrective action.  Maintains operations by following established policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.  Maintains member satisfaction by monitoring, evaluating, and auditing service offering; initiating improvements; building relationship with local area companies.  Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.  Maintain safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.  Maintain professional and technical knowledge by tracking emerging trends in the wellness/health and fitness industry; attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.  Handling and swiftly resolving customer complaints in a professional and effective manner.  Creating and introducing customer awareness and feedback forms with most useful results.  Making collection, Royalty, Budget reports  Maintaining Gym equipment. Show less



Indian Hotels Company ltd.

• Hospitality
• 1 - 100 Employee

• Fitness center Instructor

  • Aug 2003 - Jan 2007

  Job Roles and Responsibility Designation: Fitness Centre Instructor/ Supervisor  Responsibilities usually include attracting new members and retaining existing one generating revenue, ensuring center meets health and safety regulations.  Responsible for motivating the spa team to ensure the highest possible standards of services is achieved.  Control the center budget, coordinating Marketing and publicity and normally head a team of Instructors/Supervisors to ensure the smooth running of the center.  Managing all the center staff on day-to-day regular basis and creating training plans to meet individual and institutional needs.  Ensuring motivation and moral levels high within the staff team.  Organizing, training and supervising staff including drawing up staff rotes. Customer handling/Perspective  Responsible for keeping well informed about current leisure, health and fitness trends.  Handling concerns and complaints from customer in a tactful manner.  Responsible to consider the requirements of clients from all age groups and society, including those with disabilities and who has been referred by a GP.  Responsible to ensure that the equipment and the facilities of the center are maintained and are in good and safe working order.  Implementing health and safety procedures laid down by the law and the recognition.  Ensuring high standards of service and customer care.  Completing a wide range of other administrative tasks.  Carrying out non-operational project work within the organization. Show less



Delhi Golf Club Ltd.

• Health Club In-charge

  • Apr 2001 - Jul 2003

  Job Role and Responsibility Desingnation:Health Club Incharge  Responsibilities usually include attracting new members and retaining existing one generating revenue, ensuring center meets health and safety regulations.  Responsible for motivating the spa team to ensure the highest possible standards of services is achieved.  Control the center budget, coordinating Marketing and publicity and normally head a team of Instructors/Supervisors to ensure the smooth running of the center.  Managing all the center staff on day-to-day regular basis and creating training plans to meet individual and institutional needs.  Ensuring motivation and moral levels high within the staff team.  Organizing, training and supervising staff including drawing up staff rotes. Show less