Sales Support Analyst

• Aug 2017 - Present

Sales Support Analyst-National RoleResponsible for the collection, analysis, and reporting of sales-related data to Management and Sales team to increase overall sales productivity and achieve targeted KPI's.Create both standardized and custom, quotations, reports, analysis of product and sales activity, and work with the sales team to provide promotional support for internal, retail, and consumer campaigns. Development of various business processes for the purpose of refining operational efficiency. Collect, analyze, evaluate, and report sales data to increase sales productivity and CNM on Sales Units.Use sales records for identification and evaluation of sales performance with consideration towards increasing sales KPI's. 2017-2018, achieved significant growth in sales. Company posted 15% growth in sales. Provide sales direction regarding sales patterns, trends, and future purchases to drive business decisions and growth within the various sectors. Working with sales team to formalize quotations and to assist in securing prospective orders., through negotiating pricing and leasing options. Communicate sales reporting and forecasting to Management.Manage broker report details, to insure accurate allocation and distribution of units to various branches throughout NZ. Minimizing freight and transport cost, through effective unit allocations from supplies, therefore reducing cost and increasing unit net margins.Follow up with local and international suppliers to negotiate pricing, book orders and verification of specification details on ordered units. Formalization of post sales process and procedures on units before being delivered to customer. Put into place a formal Post Sales Process after few months of being in the role. Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Provide vital support to the external sales team.

Internal Sales Representative / New Business Development.

• Mar 2016 - Present

⦁ Providing Outstanding Customer Sales & Service ⦁ Establish, Develop & Maintains business relationships with current customers & prospective customers to generate new business.⦁ Building lasting business relationships.⦁ Securing new business from customers that previously accounts were either lost or non active. ⦁ Outbound & Inbound Sales - enhancing and growing the purchasing units of existing customers & identifying new business, has resulted in exceeding my KPI targets.⦁ Provide vital support to the external sales team⦁ Seeking growth opportunities to up sell, sale enquiries.⦁ Providing technical support and advice about products supplies and alternative solutions.⦁ Keeping abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.⦁ Develops clear and effective written proposals & quotations for current and prospective customers. ⦁ Processing of orders and co-ordination with buyers, dispatch and customers.⦁ Expedites the resolution of customer problems and complaints. ⦁ Identify advantages & compares organization’s products & services. ⦁ Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Sales Representative

• Aug 2013 - Present

Providing Outstanding Customer Sales & Service to customers by focusing on customer product & service needs & Establishing new business opportunities .

Procurement Officer

• Feb 2013 - Jul 2013

Customer Service and Sales Representative

• Jan 2012 - Jan 2013

Warehouse Assistant & Data Entry

• Nov 2010 - Dec 2011

Outbound Sales Representative

• May 2010 - Oct 2010

Operations Manager

• Apr 2004 - Feb 2010

Customer Service and Logistics Manager

• Mar 2002 - Mar 2004

Director

• 1994 - 2002