Experience

Sedin Technologies

• India
• IT Services and IT Consulting
• 300 - 400 Employee

• Business Analyst

  • Jul 2022 - Present

  Chennai, Tamil Nadu, India Responsibilities : - Collaborated with business stakeholders and cross-functional teams to gather, analyze, and document detailed business requirements, ensuring alignment with organizational goals. - Configure and customize Salesforce features, including objects, fields, public groups, sharing settings and reports & dashboards to enhance user experience and increase overall productivity. - Coordinate and work with the Sales, Finance & Admin team to make sure the internal… Show more Responsibilities : - Collaborated with business stakeholders and cross-functional teams to gather, analyze, and document detailed business requirements, ensuring alignment with organizational goals. - Configure and customize Salesforce features, including objects, fields, public groups, sharing settings and reports & dashboards to enhance user experience and increase overall productivity. - Coordinate and work with the Sales, Finance & Admin team to make sure the internal salesforce system is seamless. - Be part of initial lead calls. - Led user training sessions for Salesforce users and educate existing users on Salesforce best practices, leading to increased user adoption and proficiency. - Assisted in the development and execution of user acceptance testing (UAT) scenarios, validating system functionality and ensuring compliance with business requirements. - Maintained and updated system documentation, including process flows, data mappings, and training materials, ensuring accurate and up-to-date information for all stakeholders.

• Business Analyst

  • Jan 2022 - Jul 2022

  Chennai



Synergy Management Club

• India
• Business Consulting and Services
• 1 - 100 Employee

• Data Administrator

  • Mar 2021 - Jan 2022

  Chennai, Tamil Nadu, India



Travel Chapes

• India
• Entertainment Providers
• 1 - 100 Employee

• Social Media Marketing Intern

  • May 2021 - Jun 2021

  India



Infosys

• India
• IT System Custom Software Development
• 1 - 100 Employee

• Trainee Systems Engineer

  • Jan 2020 - Mar 2020

  Mysore, Karnataka, India