Information Security Project Manager

• May 2023 - Present

Manager InfoSec Risk & Compliance

• May 2022 - May 2023

Senior Manager - Security & Compliance

• Jan 2022 - May 2022

- Primarily responsible for PCI DSS audit readiness and program management - Handled CSMA assessment to ensure the security best practices - Initiated and developed Risk assessment framework - Third Party risk management as part of the Vendor security management - Primarily responsible for PCI DSS audit readiness and program management - Handled CSMA assessment to ensure the security best practices - Initiated and developed Risk assessment framework - Third Party risk management as part of the Vendor security management

Senior Security Engineering Manager

• Mar 2021 - Jan 2022

Senior Program Manager - Security

• Mar 2020 - Mar 2021

- PCI DSS and SOC 1 & 2 program management- Third Party risk Oversight (Vendor Security) assessments- Maintain the balance of compliance and security throughout the organization by implementing ZeroTrust model- Quarterly security and internal assessment management as per PCI requirements- Enforce security in the organisation through various compliance tools and fleets management- Manage vulnerability and patch management program- Quarterly access review and annual risk assessment Show less

Professional Services Manager

• Oct 2015 - Feb 2020

- Hands on experience in VAPT of Web Applications, iOS, Android, Network, Thick client, Security review of Network device configuration and architecture etc. - Third Party Vendor Security Assessments - Involved in 50+ on-site and off-site projects including foreign assignments. - Have done Internal Audit for UAE’s top multinational bank. - Involved in ASP Audit, Aadhaar Compliance Audit for Sub-AUAs - Performed consultancy for the reputed organisations to comply with ISO/IEC 27001:2013 certification. - Performed Vendor Security process review for on boarding the vendors for top two cab service giants and helped to optimise the process. - Team management in Banking and Telecom organisations for VAPT. - Presented TechMeetups on various security topics. - Built CTFs as a part of learning and training. - Handling training for the new joinees, interns as well as part of the team who builds the course content for training program. - VM preparation and maintenance. - Responsible for entire network infrastructure including purchasing network equipments, 100% uptime of internet leased line, troubleshooting, switches’ and routers’ configuration for VPN, VLANs etc. Show less

Sr. IT Executive

• Feb 2015 - Oct 2015

- Ensuring 24X7 uptime by proactively monitoring of ILL, PRI and MPLS. - Managing call server, Pattern Gateway, Ameyo web access, RTFS related queries. - Trouble shoot routine desktop and network related issues. - Cyberoam configuration and troubleshooting. - Escalation of issues to Internal support team as well as ISP and ensures the resolution within TAT as per SLA. - After closure of issues coordinate with service provider for root cause & ensure timely submission of RFO/RCA reports. Show less

IT Support Executive

• Jul 2014 - Feb 2015

- Proactive monitoring of Customer/POP WAN Links through NMS (Network Monitoring System). - Providing prompt, effective and courteous first & second level technical support to Enterprise customers via phone, email and live chat services. - Input and review support and/or customer-related information into the ticketing system & Track till Closure of trouble ticket/service request. - Empathic Communicator, able to see things from the customer point of view & has ability to solve clients’ issues and/or questions relating to Internet services. - Timely Escalation of Customer issues to Internal support team & follow internal escalation matrix and ensure trouble resolution within TAT as per SLA with customer. - After closure of TT/customer request coordinate internally for root cause & ensure timely Submission of RFO/RCA reports to customers. Technology Used - Routers: Cisco 2811, 7600, Switches: Cisco, Zyxel, Huawei, Modems: RAD, D-link, Motorola and Tallabs, Media Converter: MRO Tech, Anda Telecom. - Technology: OFC, Co-axial, Wireless and HFC. Show less

Trainee Associate

• Apr 2011 - May 2014

- Worked on most complicated NSE (National Stock Exchange) project at the Data-Centre of NSE-Network. - Remotely monitoring & managing Customer Routers and BSO (BSNL, Reliance, Airtel, & TATA) MUX (STM1, STM4, STM16) which is placed in Datacenter premises. - Responsible for project execution and problem troubleshooting such as CISCO & Electrical Product which is responsible for achieving 100% UP time of Network & Allover Datacenter. - Monitoring overall network & infra performance, including accountability for problem identification and escalation. - Vendor coordination & vendor Escalation management for the self, Co-location and Unmanned-POP. Technology Used - Routers: Cisco 2811, 1841, 1760, and 1751, Network Switches: Cisco 2960, 2950, WAN: Lease lines-45Mbps (Backbone) & Last miles-2mbps for NSE-Customers. - Protocols: RIP, IGRP, OSPF and BGP Show less

Team Coordinator

• Sep 2010 - Mar 2011

- Done EMF survey for Alcatel Lucent, Airtel, Tata, Reliance, and Uninor. - Worked as an EMF Coordinator and RF & RFI Coordinator. - Having the basic knowledge of DT (Drive Test) Technology Used - Hand held GPS, Magnetic Compass, Laptop/PC, Tilt meter, Digital Camera, Tems support mobile hand set, Mobile GPS, Measurement tape. - Actix software for report preparation, Tems 8/9/10 software to perform Drive Test. - Done EMF survey for Alcatel Lucent, Airtel, Tata, Reliance, and Uninor. - Worked as an EMF Coordinator and RF & RFI Coordinator. - Having the basic knowledge of DT (Drive Test) Technology Used - Hand held GPS, Magnetic Compass, Laptop/PC, Tilt meter, Digital Camera, Tems support mobile hand set, Mobile GPS, Measurement tape. - Actix software for report preparation, Tems 8/9/10 software to perform Drive Test.