Experience

Bangalore International Exhibition Centre

• Events Services
• 1 - 100 Employee

• Joint Director

  • Aug 2023 - Present



CIDCO Exhibition & Convention Centre

• India
• Events Services
• 1 - 100 Employee

• Chief Operations Officer

  • Apr 2022 - Aug 2023



HITEX (Hyderabad International Trade Expositions Limited)

• India
• Hospitality
• 1 - 100 Employee

• General Manager - Operations & Business Development

  • Jun 2017 - Jun 2021

  Key Responsibilities: • Take responsibility and initiative in the smooth running of all reporting functions • Drive sales, business goals and create a department strategic plan which complies with and enhances the company-wide strategic plan as well as a business plan • Set targets for Venue, F & B team, and support team in achieving their goals, continuously reshape department best practices to provide the highest client satisfaction and implement best practices, business process… Show more Key Responsibilities: • Take responsibility and initiative in the smooth running of all reporting functions • Drive sales, business goals and create a department strategic plan which complies with and enhances the company-wide strategic plan as well as a business plan • Set targets for Venue, F & B team, and support team in achieving their goals, continuously reshape department best practices to provide the highest client satisfaction and implement best practices, business process, reporting formats, etc. to have efficient and transparent functioning of business • Liaise with other departments, including business development, finance and marketing, for smooth functioning of operations and synergic business growth • Provide outstanding leadership to team members, including opportunities for coaching and development, to maximize work output and work quality • Identify patterns and problem areas, and implement effective solutions to increase efficiency • Report regularly to COO with the performance of various functions • Maintain strong relationships with clients to drive sales and network with new clients and ensuring businesses operate to world-class standards and strive to position HITEX as one of the best global MICE destinations Achievements and Recognition: • Introduced industry best practices, business process & reporting formats • Added a 120-Seater F & B outlet which serviced offices on the property, extended to events and conference packages, and tied up with aggregators Swiggy and Zomato • Successfully completed CEM Certification in “Event Operations”, “Exhibitions and Event Sales”, “Floor Plan Development” and “Finance, Budgeting and Contracts” • Created an efficient and transparent functioning of the business environment • Maintained strong relationships and network with clients to drive repeat sales • Ensured no major facility costs incurred with regular maintenance • Successfully managed the Estate, Venue Operations, Venue Sales, Own Shows teams Show less Key Responsibilities: • Take responsibility and initiative in the smooth running of all reporting functions • Drive sales, business goals and create a department strategic plan which complies with and enhances the company-wide strategic plan as well as a business plan • Set targets for Venue, F & B team, and support team in achieving their goals, continuously reshape department best practices to provide the highest client satisfaction and implement best practices, business process… Show more Key Responsibilities: • Take responsibility and initiative in the smooth running of all reporting functions • Drive sales, business goals and create a department strategic plan which complies with and enhances the company-wide strategic plan as well as a business plan • Set targets for Venue, F & B team, and support team in achieving their goals, continuously reshape department best practices to provide the highest client satisfaction and implement best practices, business process, reporting formats, etc. to have efficient and transparent functioning of business • Liaise with other departments, including business development, finance and marketing, for smooth functioning of operations and synergic business growth • Provide outstanding leadership to team members, including opportunities for coaching and development, to maximize work output and work quality • Identify patterns and problem areas, and implement effective solutions to increase efficiency • Report regularly to COO with the performance of various functions • Maintain strong relationships with clients to drive sales and network with new clients and ensuring businesses operate to world-class standards and strive to position HITEX as one of the best global MICE destinations Achievements and Recognition: • Introduced industry best practices, business process & reporting formats • Added a 120-Seater F & B outlet which serviced offices on the property, extended to events and conference packages, and tied up with aggregators Swiggy and Zomato • Successfully completed CEM Certification in “Event Operations”, “Exhibitions and Event Sales”, “Floor Plan Development” and “Finance, Budgeting and Contracts” • Created an efficient and transparent functioning of the business environment • Maintained strong relationships and network with clients to drive repeat sales • Ensured no major facility costs incurred with regular maintenance • Successfully managed the Estate, Venue Operations, Venue Sales, Own Shows teams Show less



JRC Conventions & Trade Fairs

• Hyderabad Area, India

• Director of Sales - Events and F & B

  • Dec 2014 - May 2017

  Key Responsibilities: • Promote and market JRC Conventions and Trade Fairs in various segments • Empathy to identify customers, to feel what they are feeling, and make them feel respected • Focus on goal-orientated and have the ability to articulate the goals clearly and assign timelines • Responsibility to maintain a positive outlook towards situation and people • Optimism by initiating to focus on opportunities and solutions • Ego-drive in competitiveness and constantly look… Show more Key Responsibilities: • Promote and market JRC Conventions and Trade Fairs in various segments • Empathy to identify customers, to feel what they are feeling, and make them feel respected • Focus on goal-orientated and have the ability to articulate the goals clearly and assign timelines • Responsibility to maintain a positive outlook towards situation and people • Optimism by initiating to focus on opportunities and solutions • Ego-drive in competitiveness and constantly look for ways to measure against peers • Self-driven towards the sense of urgency and a need to accomplish the task in hand • Confident by believing in own abilities and can handle rejection • Outgoing with projecting a great impression and energized by social interaction • Assertive ineffective interaction and does not cave in easily • Funny this engages customer emotions likable and memorable • Structured by leading the customer through the process and organized follow-through • Relational by caring about the person, not just the sale but effectively identifying customers need • Focus on final destination to achieve the set targets Achievements and Recognition: • Have entered different segments – Film industry, Association, Expo, Corporate and Social • Exceeded the revenue compare to previous year performance (month on month), Ensure smooth running of kitchen staff for large social and cooperate clients • Achieved the budget month on month by spreading the hand in different Sectors • Handled four departments successively (Corporate, Social, Events, and F & B) Show less Key Responsibilities: • Promote and market JRC Conventions and Trade Fairs in various segments • Empathy to identify customers, to feel what they are feeling, and make them feel respected • Focus on goal-orientated and have the ability to articulate the goals clearly and assign timelines • Responsibility to maintain a positive outlook towards situation and people • Optimism by initiating to focus on opportunities and solutions • Ego-drive in competitiveness and constantly look… Show more Key Responsibilities: • Promote and market JRC Conventions and Trade Fairs in various segments • Empathy to identify customers, to feel what they are feeling, and make them feel respected • Focus on goal-orientated and have the ability to articulate the goals clearly and assign timelines • Responsibility to maintain a positive outlook towards situation and people • Optimism by initiating to focus on opportunities and solutions • Ego-drive in competitiveness and constantly look for ways to measure against peers • Self-driven towards the sense of urgency and a need to accomplish the task in hand • Confident by believing in own abilities and can handle rejection • Outgoing with projecting a great impression and energized by social interaction • Assertive ineffective interaction and does not cave in easily • Funny this engages customer emotions likable and memorable • Structured by leading the customer through the process and organized follow-through • Relational by caring about the person, not just the sale but effectively identifying customers need • Focus on final destination to achieve the set targets Achievements and Recognition: • Have entered different segments – Film industry, Association, Expo, Corporate and Social • Exceeded the revenue compare to previous year performance (month on month), Ensure smooth running of kitchen staff for large social and cooperate clients • Achieved the budget month on month by spreading the hand in different Sectors • Handled four departments successively (Corporate, Social, Events, and F & B) Show less



Radisson

• Belgium
• Hospitality
• 700 & Above Employee

• Director of Sales

  • Sep 2012 - Nov 2014

  Key Responsibilities: • Promote the services of Aditya Sarovar Premier and increase hotel’s market share in Hyderabad market • Lead the sales team to meet organizational objectives on Sales and business Growth • Provide strategic direction to the sales force to consistently improve business • Manage and track competition information • Provide off field and on field induction training to new joinees on the industry, hotel, product portfolio and selling skills • Provide ongoing… Show more Key Responsibilities: • Promote the services of Aditya Sarovar Premier and increase hotel’s market share in Hyderabad market • Lead the sales team to meet organizational objectives on Sales and business Growth • Provide strategic direction to the sales force to consistently improve business • Manage and track competition information • Provide off field and on field induction training to new joinees on the industry, hotel, product portfolio and selling skills • Provide ongoing coaching and mentoring to the team members on product knowledge, account management and client management • Ensure periodic performance reviews, set short term and long-term goals, monitor results, take mid-course corrective measures to ensure alignment with business goals • Implement effective and appropriate structure and format in place for MIS, which fully and accurately represents the team’s achievement and key issues with respect to the business deliverables • Build and maintain effective client relationship • Monitor customer satisfaction levels and drive improvement • Prepare annual budget including sales targets and provide quarterly updates and forecast Achievements and Recognition: • Ensured occupancy growth of 45% • Ensured a growth of 14% in sales over last year • Increase Sales in a specialty restaurant • Increased the client base by over 100% Show less Key Responsibilities: • Promote the services of Aditya Sarovar Premier and increase hotel’s market share in Hyderabad market • Lead the sales team to meet organizational objectives on Sales and business Growth • Provide strategic direction to the sales force to consistently improve business • Manage and track competition information • Provide off field and on field induction training to new joinees on the industry, hotel, product portfolio and selling skills • Provide ongoing… Show more Key Responsibilities: • Promote the services of Aditya Sarovar Premier and increase hotel’s market share in Hyderabad market • Lead the sales team to meet organizational objectives on Sales and business Growth • Provide strategic direction to the sales force to consistently improve business • Manage and track competition information • Provide off field and on field induction training to new joinees on the industry, hotel, product portfolio and selling skills • Provide ongoing coaching and mentoring to the team members on product knowledge, account management and client management • Ensure periodic performance reviews, set short term and long-term goals, monitor results, take mid-course corrective measures to ensure alignment with business goals • Implement effective and appropriate structure and format in place for MIS, which fully and accurately represents the team’s achievement and key issues with respect to the business deliverables • Build and maintain effective client relationship • Monitor customer satisfaction levels and drive improvement • Prepare annual budget including sales targets and provide quarterly updates and forecast Achievements and Recognition: • Ensured occupancy growth of 45% • Ensured a growth of 14% in sales over last year • Increase Sales in a specialty restaurant • Increased the client base by over 100% Show less



Lemon Tree Hotels

• India
• Hospitality
• 700 & Above Employee

• Associate Director of Sales - Regional

  • May 2010 - Aug 2012

  Key Responsibilities: • Promote Lemon Tree Hotels PAN India in corporate sector • Develop and lead the sales force including recruitment, selection and team development through ongoing coaching and training. • Assign specific measurable goals for self and the team in line with overall business objectives. • Effectively apply strong people management skills and robust processes to recognize strengths and development areas within the team. Provide appropriate coaching and… Show more Key Responsibilities: • Promote Lemon Tree Hotels PAN India in corporate sector • Develop and lead the sales force including recruitment, selection and team development through ongoing coaching and training. • Assign specific measurable goals for self and the team in line with overall business objectives. • Effectively apply strong people management skills and robust processes to recognize strengths and development areas within the team. Provide appropriate coaching and leverage on their strengths for achieving business goals • Coordinate with cross functional teams to facilitate support and cooperation for sales team • Manage MIS reporting • Track and maintain competition information • Create annual budget and ensure quarterly updates and forecast Achievements and Recognition: • Awarded the TOP GUN - Pan India, for the months of August, October & November 2011 • Exceeded monthly sales target for 15 consecutive months • Had 0 attrition in my team Show less Key Responsibilities: • Promote Lemon Tree Hotels PAN India in corporate sector • Develop and lead the sales force including recruitment, selection and team development through ongoing coaching and training. • Assign specific measurable goals for self and the team in line with overall business objectives. • Effectively apply strong people management skills and robust processes to recognize strengths and development areas within the team. Provide appropriate coaching and… Show more Key Responsibilities: • Promote Lemon Tree Hotels PAN India in corporate sector • Develop and lead the sales force including recruitment, selection and team development through ongoing coaching and training. • Assign specific measurable goals for self and the team in line with overall business objectives. • Effectively apply strong people management skills and robust processes to recognize strengths and development areas within the team. Provide appropriate coaching and leverage on their strengths for achieving business goals • Coordinate with cross functional teams to facilitate support and cooperation for sales team • Manage MIS reporting • Track and maintain competition information • Create annual budget and ensure quarterly updates and forecast Achievements and Recognition: • Awarded the TOP GUN - Pan India, for the months of August, October & November 2011 • Exceeded monthly sales target for 15 consecutive months • Had 0 attrition in my team Show less



Green Park Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Sales and Banquet (Head Of Department)

  • Nov 2008 - Nov 2010

  Key Responsibilities: • Promote Green Park Hyderabad and its services in the corporate sector • Lead and drive the sales department to meet organization goals • Represent the Sales department and make presentations to the leadership for updates • Manage reporting and MIS • Draft communication for Rate letters, Slab rates, Corporate letters etc. • Develop and maintain Database of all companies in Hyderabad • Co-ordinate with cross functional departments promotional… Show more Key Responsibilities: • Promote Green Park Hyderabad and its services in the corporate sector • Lead and drive the sales department to meet organization goals • Represent the Sales department and make presentations to the leadership for updates • Manage reporting and MIS • Draft communication for Rate letters, Slab rates, Corporate letters etc. • Develop and maintain Database of all companies in Hyderabad • Co-ordinate with cross functional departments promotional activities and customer service • Track and maintain competitors’ information • Co-ordinate with Tele & Print Media for all the Events & Promotions in the Hotel Achievements and Recognition: • Rewarded for Best PR with clients in 2009 • Exceeded the budget targets for three quarters of 2010 in a row including Restaurant sales • Zero attrition in the department for the year 2010 Show less Key Responsibilities: • Promote Green Park Hyderabad and its services in the corporate sector • Lead and drive the sales department to meet organization goals • Represent the Sales department and make presentations to the leadership for updates • Manage reporting and MIS • Draft communication for Rate letters, Slab rates, Corporate letters etc. • Develop and maintain Database of all companies in Hyderabad • Co-ordinate with cross functional departments promotional… Show more Key Responsibilities: • Promote Green Park Hyderabad and its services in the corporate sector • Lead and drive the sales department to meet organization goals • Represent the Sales department and make presentations to the leadership for updates • Manage reporting and MIS • Draft communication for Rate letters, Slab rates, Corporate letters etc. • Develop and maintain Database of all companies in Hyderabad • Co-ordinate with cross functional departments promotional activities and customer service • Track and maintain competitors’ information • Co-ordinate with Tele & Print Media for all the Events & Promotions in the Hotel Achievements and Recognition: • Rewarded for Best PR with clients in 2009 • Exceeded the budget targets for three quarters of 2010 in a row including Restaurant sales • Zero attrition in the department for the year 2010 Show less



HDFC Life

• India
• Insurance
• 700 & Above Employee

• Business Development Manager

  • Mar 2005 - Nov 2008

  Key Responsibilities: • Lead and drive a team of Financial Consultants to constantly achieve premium targets • Recruit Financial Consultants based on criteria and standards established by the organization • Provide basic Induction Training on industry, organization, and products • Support through training for IRDA examination, ensure preparedness for the IRDA examination and help launch their career as a Financial Consultant • Provide internal “Disha Training” to hone the… Show more Key Responsibilities: • Lead and drive a team of Financial Consultants to constantly achieve premium targets • Recruit Financial Consultants based on criteria and standards established by the organization • Provide basic Induction Training on industry, organization, and products • Support through training for IRDA examination, ensure preparedness for the IRDA examination and help launch their career as a Financial Consultant • Provide internal “Disha Training” to hone the need-based selling skills enabling Financial Consultants to understand customer needs and provide appropriate insurance solutions • Provide Advanced Training to continuously upgrade the capability and knowledge through specific training programs customized for the changing world of financial products and markets • Support Advertising and Marketing efforts of the organization • Coach team members to enhance their short term and long term earnings through focused selling to build a sustainable renewal commission • Motivate the Financial Consultants for enhanced performance by encouraging them to qualify for various reward programs including foreign trips, seminars, prizes, and special internal club memberships Achievements and Recognition: • Fastest FCs recruiter - June 2005 • Fastest activation of FCs - December 2006 • Fastest FCs goal setting for the year 2007 • Fastest achievement of the target for the financial year 2008 Show less Key Responsibilities: • Lead and drive a team of Financial Consultants to constantly achieve premium targets • Recruit Financial Consultants based on criteria and standards established by the organization • Provide basic Induction Training on industry, organization, and products • Support through training for IRDA examination, ensure preparedness for the IRDA examination and help launch their career as a Financial Consultant • Provide internal “Disha Training” to hone the… Show more Key Responsibilities: • Lead and drive a team of Financial Consultants to constantly achieve premium targets • Recruit Financial Consultants based on criteria and standards established by the organization • Provide basic Induction Training on industry, organization, and products • Support through training for IRDA examination, ensure preparedness for the IRDA examination and help launch their career as a Financial Consultant • Provide internal “Disha Training” to hone the need-based selling skills enabling Financial Consultants to understand customer needs and provide appropriate insurance solutions • Provide Advanced Training to continuously upgrade the capability and knowledge through specific training programs customized for the changing world of financial products and markets • Support Advertising and Marketing efforts of the organization • Coach team members to enhance their short term and long term earnings through focused selling to build a sustainable renewal commission • Motivate the Financial Consultants for enhanced performance by encouraging them to qualify for various reward programs including foreign trips, seminars, prizes, and special internal club memberships Achievements and Recognition: • Fastest FCs recruiter - June 2005 • Fastest activation of FCs - December 2006 • Fastest FCs goal setting for the year 2007 • Fastest achievement of the target for the financial year 2008 Show less



Asiaonwheels Network Ltd

• Hyderabad, Telangana, India

• Deputy Manager Business Development

  • Apr 2000 - Mar 2005

  Key Responsibilities: • Lead the Business Development team to achieve business targets • Coach and train the team on knowledge about the industry, company, services and selling skills • Develop and execute marketing strategies for increased business • Constantly motivate and support team in the achievement of their targets • Manage customer relationships after the sales and ensure a high level of customer delight • Provide periodic reports to the management on sales and sales… Show more Key Responsibilities: • Lead the Business Development team to achieve business targets • Coach and train the team on knowledge about the industry, company, services and selling skills • Develop and execute marketing strategies for increased business • Constantly motivate and support team in the achievement of their targets • Manage customer relationships after the sales and ensure a high level of customer delight • Provide periodic reports to the management on sales and sales forecast • Support the team members in account management • Develop and execute schemes and plans for sales promotion • Develop and manage large Corporate accounts • Organize and participate in events for creating awareness about the concept of truck tracking through seminars, conferences, demos, mailers, etc. • Manage the operations of franchisees PAN India and support their efforts • Selection and appointment of Franchisees Achievements and Recognition: • Best Initiative of the Month Award - November 2001 • Best Initiative of the Month Award - April 2002 • Best Sales of the Month Award - 2003 • Best Initiative of the Month Award - 2005 Show less Key Responsibilities: • Lead the Business Development team to achieve business targets • Coach and train the team on knowledge about the industry, company, services and selling skills • Develop and execute marketing strategies for increased business • Constantly motivate and support team in the achievement of their targets • Manage customer relationships after the sales and ensure a high level of customer delight • Provide periodic reports to the management on sales and sales… Show more Key Responsibilities: • Lead the Business Development team to achieve business targets • Coach and train the team on knowledge about the industry, company, services and selling skills • Develop and execute marketing strategies for increased business • Constantly motivate and support team in the achievement of their targets • Manage customer relationships after the sales and ensure a high level of customer delight • Provide periodic reports to the management on sales and sales forecast • Support the team members in account management • Develop and execute schemes and plans for sales promotion • Develop and manage large Corporate accounts • Organize and participate in events for creating awareness about the concept of truck tracking through seminars, conferences, demos, mailers, etc. • Manage the operations of franchisees PAN India and support their efforts • Selection and appointment of Franchisees Achievements and Recognition: • Best Initiative of the Month Award - November 2001 • Best Initiative of the Month Award - April 2002 • Best Sales of the Month Award - 2003 • Best Initiative of the Month Award - 2005 Show less



Royal Crown Vacation Resorts Pvt Ltd

• Hyderabad, Telangana, India

• Venue Manager

  • Apr 1997 - Mar 2000

  Key Responsibilities: • Lead and drive a 32 member field team and a 4 member tele calling team • Setup and hold daily, weekly, monthly review rhythm both on-field and off-field • Coach and upskill the team on Concept selling, effective closing, and understanding customer • Constantly motivate and groom the team for effective efforts on the field • Prepare sales proposals including quotations and terms and conditions • Counsel the team members and create a positive work… Show more Key Responsibilities: • Lead and drive a 32 member field team and a 4 member tele calling team • Setup and hold daily, weekly, monthly review rhythm both on-field and off-field • Coach and upskill the team on Concept selling, effective closing, and understanding customer • Constantly motivate and groom the team for effective efforts on the field • Prepare sales proposals including quotations and terms and conditions • Counsel the team members and create a positive work environment • Periodically report and showcase team’s performance to the leadership • Conceptualize and execute sales promotional activities through exhibitions, outlets, Paper Ads, Roadshows, etc. • Lead generation through referrals and other marketing efforts • Constantly develop market intelligence through effective tracking of competition information Achievements and Recognition: • Maximum sales - March 1997 • Best satisfactory customer reward for the year 1998 • Fastest leads generated - April 1999 • Best Manager trainee for the year 2000 Show less Key Responsibilities: • Lead and drive a 32 member field team and a 4 member tele calling team • Setup and hold daily, weekly, monthly review rhythm both on-field and off-field • Coach and upskill the team on Concept selling, effective closing, and understanding customer • Constantly motivate and groom the team for effective efforts on the field • Prepare sales proposals including quotations and terms and conditions • Counsel the team members and create a positive work… Show more Key Responsibilities: • Lead and drive a 32 member field team and a 4 member tele calling team • Setup and hold daily, weekly, monthly review rhythm both on-field and off-field • Coach and upskill the team on Concept selling, effective closing, and understanding customer • Constantly motivate and groom the team for effective efforts on the field • Prepare sales proposals including quotations and terms and conditions • Counsel the team members and create a positive work environment • Periodically report and showcase team’s performance to the leadership • Conceptualize and execute sales promotional activities through exhibitions, outlets, Paper Ads, Roadshows, etc. • Lead generation through referrals and other marketing efforts • Constantly develop market intelligence through effective tracking of competition information Achievements and Recognition: • Maximum sales - March 1997 • Best satisfactory customer reward for the year 1998 • Fastest leads generated - April 1999 • Best Manager trainee for the year 2000 Show less