Experience

Lifework HR Services Sdn Bhd

• Malaysia
• Human Resources Services
• 1 - 100 Employee

• Talent Acquisition Partner

  • Feb 2023 - Present



Hiredly X

• Malaysia
• Human Resources
• 1 - 100 Employee

• Manager, Northern Region

  • Oct 2021 - Feb 2023



PERSOLKELLY

• Singapore
• Human Resources Services
• 700 & Above Employee

• Assistant Manager

  • Oct 2019 - Oct 2021

  Using sales, business development, marketing techniques and networking to attract business from client companiesHeadhunting - identifying and approaching suitable candidates who may already be employed forbetter career growthWorking towards and exceeding targets that may relate to the number of candidates placed, avalue to be billed to clients or business leads generatedServing as a point person for all new employee questionsDeal with employee requests regarding human resources issues, rules, and regulationsProperly handle complaints and grievance proceduresAssist in managing the team (Employee Relations, Learning and Development and Recruiting) andserve as acting backup to these functions.Work closely with the team members on their monthly target and placement.Work closely with leaders and managers from other teams in resolving client’s issue.Oversee the related HR documents.Support all external HR related inquiries and requests.Assist with the performance management procedures.Review, formulate, implement and ensure continuous improvement and effectiveness of HRpractices and procedures to enhance productivity and positive culture. Show less

• Senior Consultant

  • Jul 2018 - Sep 2019

• Consultant

  • May 2017 - Jul 2018

  Visiting clients to build and develop positive relationships with themAdvertising vacancies by drafting and placing adverts in a range of media, such as newspapers,websites and magazinesUsing social media to advertise positions, attract candidates and build relationshipsHeadhunting - identifying and approaching suitable candidates who may already be employed forbetter career growthUsing candidate databases to match the right person to the client's vacancyReceiving and reviewing applications, managing interviews and tests and creating a shortlist ofcandidates for the clientRequesting references and checking the suitability of applicants before submitting their details tothe clientBriefing the candidate about the responsibilities, salary and benefits of the job in questionPreparing CVs and correspondence to forward to clients regarding suitable applicantsOrganising interviews for candidates as requested by the clientInforming candidates about the results of their interviewsNegotiating pay and salary rates and finalising arrangements between client and candidatesOffering advice to both clients and candidates on pay rates, training and career progressionReviewing recruitment policies to ensure effectiveness of selection techniques and recruitmentprogrammesProcessing of timesheet on a monthly manner depending on the cut-off periodEnsuring the welfare of candidates is taken care ofEnsure the candidates adheres to the required company and HR policiesCompleting timely reports on employment activityConducting exit interviews on terminating employees Show less



MECA Employers Consulting Agency Sdn Bhd

• Malaysia
• Legal Services
• 1 - 100 Employee

• Business Development Executive

  • Apr 2016 - May 2017

  Responsible for sales initiatives of membership drive, public courses and in-house programs Responsible for monitoring of personal sales performance against targets. Support the co-ordinating public courses and in-house programs Ensure and maintain good clientele relationship and experience to ensure the development of solid. long-term clientele relationship Make calls, set client meetings, present & prepare training proposals. Keep abreast of industry and market development Training Provider for this topics: - best HR practices for termination of employment - the A to Z on Domestic Inquiry - Performance Management: Poor Performer, Probationer - collective bargaining exercises/ Collective Agreements - right-sizing or down-sizing exercises (VSS, MSS, retrenchment) - compensation and benefits benchmarking or comparative analysis - mergers and acquisitions - independent investigation for sexual harassment/ corporate bullying - Personal Data Protection Act on employees' data - drafting of employee handbooks, contracts of service, policies and etc. Show less



marcus evans Group

• Ireland
• Events Services
• 700 & Above Employee

• Sales Executive

  • May 2015 - Jan 2016

  Solicit orders for goods and services over the telephone Handle customer questions Obtain contact details of potential customers from sources including telephone directories and purchased lists Conduct customer and marketing surveys Solicit orders for goods and services over the telephone Handle customer questions Obtain contact details of potential customers from sources including telephone directories and purchased lists Conduct customer and marketing surveys



AirAsia Global Shared Services

• 1 - 100 Employee

• Refund Executive

  • Mar 2015 - Apr 2015

  ~Contract basis~ Determine if guest is entitled for refund based on the company's term and conditions and guidelines. To communicate with guest and internal departments for refund related requests. Executing pre-refund processes to support Finance Department. Process correct amount (Blue Amount) by deleting flight, reverse fee, update comment in both SkySpeed and CRM system based on refund requests. Escalate case to Finance via CRM for refund process. Creating an encouraging work environment. To ensure all tasks and transactions are done as accordance to RST's operations Manual (S.O.P) and AirAsia's terms and conditions. To improve the operational systems, processes and policies in support of RST's tasks and functions specifically, support better management reporting, information flow between stations, RRC, Preflight, Sales Office, Ground Operations, Finance, IT and Management. Show less



STX Precision Group (Internship)

• Penang, Malaysia

• Management Trainee

  • Jun 2014 - Sep 2014

  Performing inspections on the incoming, in-process and outgoing products to ensure that all the products is in par according to the customer requirements. Assist in implementing, monitoring and maintaining of the activities and documentation in QA department. Assist in ensuring the premise is clean. Follows up in meeting the requirements of the company policy and regulations inconsistent to the applied law and standards. Performing inspections on the incoming, in-process and outgoing products to ensure that all the products is in par according to the customer requirements. Assist in implementing, monitoring and maintaining of the activities and documentation in QA department. Assist in ensuring the premise is clean. Follows up in meeting the requirements of the company policy and regulations inconsistent to the applied law and standards.