Experience

Colombo Lotus Tower

• Sri Lanka
• Government Administration
• 1 - 100 Employee

• IT Network Officer

  • Nov 2023 - Present

  Colombo, Western Province, Sri Lanka • Responsible for implementing, maintaining and developing network infrastructure in company. • Planning, organizing, controlling and evaluating IT and Electronic data operations. • Running regular checkups to ensure the responsibility in data security, network security and backup security through Cisco Wireless Controllers, Cisco Firewall Management Centre, Cisco Firewall Threat Defense, Microsoft Defender. • Responding and troubleshooting for End user support related with software… Show more • Responsible for implementing, maintaining and developing network infrastructure in company. • Planning, organizing, controlling and evaluating IT and Electronic data operations. • Running regular checkups to ensure the responsibility in data security, network security and backup security through Cisco Wireless Controllers, Cisco Firewall Management Centre, Cisco Firewall Threat Defense, Microsoft Defender. • Responding and troubleshooting for End user support related with software, hardware, networking and etc. • Setting up O365 accounts, user accounts, email accounts and AD profiles for new users and guide them to gain a proper outcome. • Designing, deploying and managing data storage and data processing solutions in Azure. • Responsible for training users for the ERP modules, develop procedures and assisting in the ERP implementation process • Assisting to create clear and concise reports for management. • Monitoring and maintaining inventories related with IT infrastructure. • Maintaining precise communication to provide timely updates to superiors. Tools & Technologies – Cisco WLC | OP Manager Plus | Cisco FMC | Cisco FTD | Active Directory | Microsoft O365 | Destinity ERP | Cisco VPN | PABX | MS Azure Cloud Show less



Fairway Colombo

• Sri Lanka
• Hospitality
• 1 - 100 Employee

• IT Executive

  • Jul 2023 - Oct 2023

  Colombo, Western Province, Sri Lanka • Maintain, monitoring and troubleshooting computer systems and LAN networks and provide solutions for the issues in the network. • Administrating and managing of Zoho mail system which is used as organization’s main mail exchange system. • Engaging with the issues related with Opera PMS, which provides all functions like handling reservations, checking guests, assigning rooms etc. • Monitor and Maintain hotel’s network with strong focus on Access Points, Switches, Servers, Routers… Show more • Maintain, monitoring and troubleshooting computer systems and LAN networks and provide solutions for the issues in the network. • Administrating and managing of Zoho mail system which is used as organization’s main mail exchange system. • Engaging with the issues related with Opera PMS, which provides all functions like handling reservations, checking guests, assigning rooms etc. • Monitor and Maintain hotel’s network with strong focus on Access Points, Switches, Servers, Routers through different monitoring tools such as FastVue, Aruba Wireless Network Controller • Monitoring and maintaining the SonicWALL Firewall and filtering incoming outgoing network traffic for hotel’s security policies • Conducting regular monitoring on IPTV infrastructure, including Servers, Streamers, System performance and connectivity. • Monitoring and troubleshooting the issues with door lock system including key card readers, access control panels and backend software • Scheduled essential backups for all servers, databases and taking daily backups using the Veritas Backup Exec Show less



Ministry of City Planning and Water Supply

• Sri Lanka
• Government Administration
• 1 - 100 Employee

• Information Technology Officer

  • Jan 2019 - Jul 2023

  Sri Lanka Enroll with all tasks in graphic design, video editing, network, software and hardware.



Sarvodaya Development Finance PLC

• Sri Lanka
• Financial Services
• 1 - 100 Employee

• Management Trainee - IT Executive

  • Sep 2017 - Oct 2018

  Moratuwa, Western Province, Sri Lanka