Experience

intalk.io - Agami Tech Pvt Ltd.

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Associate Director West India

  • Apr 2022 - Present

  Provide leadership and management for regional sales territory and sales development activities, in alignment with the strategic company direction. Responsible for retaining current customers as well as developing and attracting new customers. Responsible for learning and selling current products and new products, keeping abreast of new technologies, recommending/sharing changes and trends seen in the field and meeting sales goals in targeted markets. Provide leadership and management for regional sales territory and sales development activities, in alignment with the strategic company direction. Responsible for retaining current customers as well as developing and attracting new customers. Responsible for learning and selling current products and new products, keeping abreast of new technologies, recommending/sharing changes and trends seen in the field and meeting sales goals in targeted markets.


Knowlarity - Cloud Communications
• Singapore
• Telecommunications
• 400 - 500 Employee
• Channel Sales Manager

  • Nov 2020 - Mar 2022


Telesoft

• France
• Software Development
• 1 - 100 Employee

• Assistant Western Region Head

  • Nov 2011 - Oct 2020

  1. Developing business for the organization, identifying business opportunities/ revenue models and generating business plans to achieve the same and locating potential clients in targeted segments to secure profitable business. 2. Planning and conceptualizing various strategies to achieve business goals for sales and marketing and aiming towards the growth in business volumes as well as profitability in order to achieve the set targets. 3. Analyzing latest marketing trends, tracking competitor’s activities and providing valuable inputs for fine tuning of sales & marketing strategies. 4. Responsible for customer coverage and customer services as per the company for optimal utilization of the information and feedback system. 5. Monitoring channel sales and marketing activities; implementing effective strategies to maximize sales and accomplishment of revenue and collection targets. 6. Tracking market dynamics and drawing inputs to realign tactics/strategies to counter competition & identifying key accounts to strategically secure profitable business for the products in new markets. 7. Formulating policies, exploring and monitoring market trends to identify fresh business opportunities and developing new as well as existent markets. Show less



Sapan Creatives

• United States
• Advertising Services

• Sr. Technician

  • Sep 2005 - Sep 2011

  • Managed the demonstrations and installations of the products and services of the organization and also handled the tasks of participating in sales presentations to meet customer requirements. • Provided pre-sales technical assistance and product education to customers and handled the tasks of providing sales support and in processing purchase orders. • Conducted training sessions for junior-level technician and handled the tasks of providing technical solutions to customers. • Handled complaints relating to warranty and quality standards. Collected & collated data on repeat jobs/other specific complaints & discussed the same with company team for counter measures. • Identified areas of obstruction/ breakdowns and took steps to rectify the event, equipment through application of solution & trouble shooting tools. Interacted with customers for solving their technical & service problem. • Efficiently provided technical & operation support to customer during and after installation also handled the spare parts department of the company by looking into its sales and purchase. • Involved market research of different machines in terms of quality, rates, features and service also maintained customer list as per the area and machine model used by the customer. • Generated different reports to analyze the company’s sale and invoices for the customer as per the service provided to them. Show less