Dharmendra Tailor

Senior Specialist Engineer ( West - PPBU ) at Minosha India Ltd (Formerly Ricoh India Ltd)
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN
Languages
  • English Professional working proficiency
  • Hindi Limited working proficiency
  • Gujarati Limited working proficiency
Skills

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5.0

/5.0
/ Based on 2 ratings
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Rajesh Mendon

Dharmendra is a hardworking, result oriented person. He looks into minute details of the work. He is having very good skills in team management.

Rajesh Pimpale

Dharmendra is a diligent and smart engineer. I have found him to be a great team player, always pitching in to contribution additional to help / guide another team member.

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Credentials

  • 2022 Fiery® Professional Cutsheet Certification
    EFI
    Mar, 2022
    - Sep, 2024
  • Color 341: Fiery Cutsheet Color Calibration
    EFI
    Mar, 2022
    - Sep, 2024
  • Fiery 211: Maximizing Productivity using Fiery Tools
    EFI
    Mar, 2022
    - Sep, 2024
  • Fiery 451: Fiery Impose - Imposition for Print Production
    EFI
    Mar, 2022
    - Sep, 2024
  • Fiery 611: Fiery ImageViewer
    EFI
    Mar, 2022
    - Sep, 2024
  • 2021 Fiery® Professional Certification
    EFI
    Mar, 2021
    - Sep, 2024
  • Cloud 101: EFI IQ Dashboard, Insight and EFI GO for Cutsheet Users
    EFI
    Mar, 2021
    - Sep, 2024
  • Color 340: Fiery System Color Fundamentals
    EFI
    Mar, 2021
    - Sep, 2024
  • Fiery 850: Fiery JobFlow Base
    EFI
    Mar, 2021
    - Sep, 2024
  • Color 101: The Fundamentals of Color Management
    EFI
    Feb, 2021
    - Sep, 2024
  • Color 301: Optimizing Color and Consistency
    EFI
    Feb, 2021
    - Sep, 2024
  • Document 101: The Fundamentals of Document Creation for Digital Printing
    EFI
    Feb, 2021
    - Sep, 2024
  • Fiery 110 v2: Fiery Print Connections and Utilities
    EFI
    Feb, 2021
    - Sep, 2024
  • Fiery 202: Command WorkStation 6.7
    EFI
    Feb, 2021
    - Sep, 2024
  • Fiery 220 v2: Creating Automated Workflows with Fiery Server
    EFI
    Feb, 2021
    - Sep, 2024
  • Fiery 410: Introduction to Fiery Paper Catalog
    EFI
    Feb, 2021
    - Sep, 2024
  • Fiery 420: Document Assembly and Composition
    EFI
    Feb, 2021
    - Sep, 2024
  • Fiery 501: Understanding Variable Data
    EFI
    Feb, 2021
    - Sep, 2024
  • Fiery 520: Fiery FreeForm Create and File Merge Workflow
    EFI
    Feb, 2021
    - Sep, 2024
  • Fiery 521: Fiery FreeForm Create and Variable Data Workflow
    EFI
    Feb, 2021
    - Sep, 2024
  • Fiery-210 Fiery tools for job management
    EFI
    Feb, 2021
    - Sep, 2024
  • Color 301 - Module 1 - Color Consistency and Color Accuracy
    EFI
    Apr, 2020
    - Sep, 2024
  • Fiery-100 Configuring Fiery servers
    EFI
    Apr, 2020
    - Sep, 2024
  • Konica Minolta - Expert ( Color )
    Konica Minolta
    Sep, 2016
    - Sep, 2024
  • HP Pagewide XL Channel Support Training in APJ
    HP
    Jul, 2016
    - Sep, 2024
  • Konica Minolta - Expert ( Network )
    Konica Minolta
    Jun, 2016
    - Sep, 2024
  • Konica Minolta - Associate & Professional
    Konica Minolta
    Jul, 2015
    - Sep, 2024
  • Xerox Code of Business Conduct 2013
    John C. Leutner, Head Global Learning, Xerox Corporation
    Jul, 2013
    - Sep, 2024
  • CompTIA A+ 220-801:BIOS and Motherboards
    John C. Leutner, Head Global Learning, Xerox Corporation
    Jun, 2013
    - Sep, 2024
  • Problem Solving and Decision Making in Groups
    John C. Leutner, Head Global Learning, Xerox Corporation
    Jun, 2013
    - Sep, 2024
  • XISO INFOSEC001 Security Awareness
    John C. Leutner, Head Global Learning, Xerox Corporation
    Mar, 2013
    - Sep, 2024
  • Customer Service Fundamentals:Building Rapport in Customer
    John C. Leutner, Head Global Learning, Xerox Corporation
    Feb, 2013
    - Sep, 2024
  • QwikSolver eLearning
    John C. Leutner, Head Global Learning, Xerox Corporation
    Nov, 2012
    - Sep, 2024
  • Xerox Code of Business Conduct
    John C. Leutner, Head Global Learning, Xerox Corporation
    Jul, 2012
    - Sep, 2024
  • Xerox Anti-Counterfeiting Training and Assessment
    John C. Leutner, Head Global Learning, Xerox Corporation
    Jun, 2012
    - Sep, 2024
  • Xerox Code of Business Conduct Training
    John C. Leutner, Head Global Learning, Xerox Corporation
    Nov, 2011
    - Sep, 2024
  • Brand Protection Awareness Training - DMO East
    John C. Leutner, Head Global Learning, Xerox Corporation
    Jul, 2011
    - Sep, 2024
  • Getting Started with Windows 7
    John C. Leutner, Head Global Learning, Xerox Corporation
    May, 2011
    - Sep, 2024
  • IDE, SCSI and Server Storage
    John C. Leutner, Head Global Learning, Xerox Corporation
    May, 2011
    - Sep, 2024
  • New Features for End Users in Microsoft Office 2007
    John C. Leutner, Head Global Learning, Xerox Corporation
    May, 2011
    - Sep, 2024
  • Fundamentals of Exceptional Customer Service
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    Jul, 2010
    - Sep, 2024
  • The Voice of the Customer
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    Jul, 2010
    - Sep, 2024
  • Fast Start - Mono Environments: Book Printing
    Tim Conlon,Chief Learning Officer, Xerox Corporation
    Nov, 2009
    - Sep, 2024
  • Mono Highlight Color Production - Xerox Wide Format Solutions
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    Nov, 2009
    - Sep, 2024
  • Xerox Code of Business Conduct
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    Oct, 2009
    - Sep, 2024
  • Docucolor 240/250 Technical Support Training Assessment
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    Aug, 2009
    - Sep, 2024
  • Fast Start - Color RIP Overview
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    Aug, 2009
    - Sep, 2024
  • Color Fundamentals eLearning
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    Jun, 2009
    - Sep, 2024
  • Communicating to Increase Understanding
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    Jun, 2009
    - Sep, 2024
  • Color Basics
    John C. Leutner, Head Global Learning, Xerox Corporation
    May, 2009
    - Sep, 2024
  • Printing Basics ( Service )
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    May, 2009
    - Sep, 2024
  • Overview to Effective Business Communication
    Tim Conlon, Chief Learning Officer, Xerox Corporation.
    Apr, 2009
    - Sep, 2024
  • The Basics of Listening ( UK Eng )
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    Apr, 2009
    - Sep, 2024
  • XE DC2045-DC8000AP Family Best Practice Workshop
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    May, 2008
    - Sep, 2024
  • Code of Business Conduct
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    Sep, 2007
    - Sep, 2024
  • Business Conduct Refresher Training - 2005
    Tim Colon, Chief Learning Officer, Xerox Corporation
    Jul, 2005
    - Sep, 2024
  • XEROX Business Conduct Training : V1
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    May, 2005
    - Sep, 2024
  • Xerox Lean Six Sigma - Yellow Belt / Level 1
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    May, 2005
    - Sep, 2024
  • 2005 : Xerox Code of Conduct Acknowledgment
    Tim Conlon, Chief Learning Officer, Xerox Corporation
    Jan, 2005
    - Sep, 2024
  • Fiery Professional Certification
    EFI
    Apr, 2020
    - Sep, 2024
  • Fiery Professional Certification
    EFI
    Apr, 2020
    - Sep, 2024
  • Fiery Professional Certification 2020
    EFI
    Apr, 2020
    - Sep, 2024

Experience

  • Minosha India Ltd (Formerly Ricoh India Ltd)
    • Senior Specialist Engineer ( West - PPBU )
      • Mar 2020 - Present

      Handling Production Printing Cut Sheet printers - Color and Mono as well as CF ( Continuous Feed ) Mono Printers, Model IP4100. Handling Production Printing Cut Sheet printers - Color and Mono as well as CF ( Continuous Feed ) Mono Printers, Model IP4100.

  • Ricoh India Ltd
    • Events Services
    • 1 - 100 Employee
    • Specialist Engineer ( West PPBU )
      • Mar 2017 - Present

      Key Responsibilities :- * Supporting High End Color Cut Sheet Production Printers ( Taurus , Leo 7100x, Pro C 5100s, Pro C5200s) and Continuous Feed Printers (IP4100). * Uptime of 98%. * Response Time of 90%. * Preventive Maintenance. * FTF of 96%. * Ensuring customer satisfaction by quality services and inter personal relationship. * Lead generation and helping sales in converting leads for generating maximum repeat business revenue as well as development of new customer base. * Installation completion on time by checking the site and educating the requirement to customer for the product to be installed at his site. Show less

  • KMI Business Technologies Pvt. Ltd.
    • India
    • Consumer Services
    • 1 - 100 Employee
    • Regional Technical Manager - West
      • Jan 2015 - Feb 2017

      Key Responsibilities :- * Giving technical support to team of 11 engineers in Konica Minolta office and Production Color printers as well as HP Design jet T3500 series and HP Page wide XL8000 series printers. * Supporting sales in converting leads for generating maximum repeat business revenue as well as development of new customer base. * Ensuring high level of customer satisfaction at optimum cost. * Conduct Training for new engineers. * Installation completion on time by checking the site and educating the requirement to customer for the product to be installed at his site. Show less

  • Xerox
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Specialist Engineer - PSG Mono,Color & XWF.
      • Jan 1994 - Apr 2014

      Key Responsibities :- * Improve Service Deliverables. * Improve customer experience, retain and grow customers. * To grow PSG annuity. * Maintaining high Uptime of 97% for high end production printing machines in mono and color. * Tracking and analyzing of service performance for product and self. * Ensuring high level of customer satisfaction at optimum cost. * Lead generation and helping sales in converting the leads for generating maximum repeat business revenue as well as new development of customers. * Inventory Management. * To retain PSG customers by EOL contract extensions. * Worked as SMWG group leader to lead a team of engineers in order to focus,capitalize the growth of print volume,service revenue and profitability of company. * Worked as Customer Satisfaction Co-ordinator in 2013 for SMWG PSG Team in Ahmedabad which contributed Ytd'2013 PSG PSCS score of O.Sat - 92% and V.Sat - 74% and our location was recognized during National and Functional Kick off 2014. Show less

  • BPL SANYO UTILITIES & APPLIANCES LTD
    • Asst. Service Engineer
      • Jan 1992 - Jan 1994

      Maintaining home appliances like vaccum cleaners, microwave oven and washing machines at customer place. Maintaining home appliances like vaccum cleaners, microwave oven and washing machines at customer place.

Education

  • S.H.Jondhale Polytechnic
    Diploma, Electronics & Telecommunications
  • Rose Manor Garden School
    SSC

Community

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