Dharm Singh

Senior Project Engineer at PC Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
IN

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Experience

    • India
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Senior Project Engineer
      • Jul 2022 - Present

      • Experience on Hpe flex fabric Switches like 5945, Hpe 5140. • Involve in Airtel 5G RAN IT Projects and using technology like: Vxlan, Evpn, Lacp, etc. • Resolve incident ticket regarding routers and switches, wireless, Access Point. • Work on problem regarding bgp peer down, eigrp nbrchange, power issue, eigrp neighbour down, device not available. • Raise and monitor ticket for project • Check ticket regarding Power issue and hardware issue check with local IT team. • Coordinate with ISP regarding Connection issue. • Resolve All connect issues, online support to customer.

    • India
    • Computer Networking Products
    • 1 - 100 Employee
    • Network Engineer
      • Nov 2021 - Jul 2022

      Suggested product offering and technology upgrades (Symantec, Deep Routing Manager & Apex One Servers) to customers to improve overall Routing & Switching.  Deployed Cisco ASR 1006 Series Router’s with HSRP  Deployed Cisco catalyst switches 9300 at Indian Air force.  Deployed and Interconnectivity Cisco 9500 & 9600 at Indian Air force.  Efficiently performed troubleshooting through diagnostic techniques and pertinent questions.  Maintained excellent team relationships by helping colleagues with complex customer issued, Complaints, Computer malfunctions and questions.

    • India
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Network Engineer
      • Jun 2020 - Aug 2021

      Expertise in managing high-severity incidents to ensure service availability with minimal delay and impact towards ensuring smooth operations of an infrastructure environment.  Proficient in conceptualizing solutions, suggesting prospective hardware, and administering the implementation of action plan providing technical support to the client supporting a Service Level Agreement (SLA)  Experience in performing configuration & troubleshooting of Serial, Ethernet interfaces for LAN, WAN, STP, VLAN,NAT, Access Control Routing, Dynamic Routing (RIP, EIGRP, OSPF etc.). Route Redistribution.  Experience in performing configuration & troubleshooting on firewall security policy, URL filtering Application control, Identity awareness, advance networking & HA clustering Mobile Faces, configuration back, log monitoring & analysis on FortiGate Firewall, Device Installation & initial configuration of Cisco Switches etc.  Coordinating with TAC Team (CISCO, HPE, ARUBA) for troubleshooting devices that are misbehaving  Managing customer network to deliver quality Services up to level of user satisfaction as per SLA commitment during (P1/P2/S1/S2) issues  Configuring of VLANS, Inter-VLAN as per requirement

    • Egypt
    • Software Development
    • 1 - 100 Employee
    • Network Engineer
      • Jan 2018 - Jun 2020

      Expertise in managing high-severity incidents to ensure service availability with minimal delay and impact towards ensuring smooth operations of an infrastructure environment • Upgrading network devices IOS, Backup reports and health status • Maintaining and troubleshooting LAN and WAN networks • Coordinates with ISPs for installation and down calls of RF/VSAT links Manage network devices: switch, wireless modem etc. • Resolving network related issues/problems • Evaluate the customer needs, and provide solution for the technical difficulty Encountered. • Capabilities in coordinating with internal & external customers for running successful operations; experience of implementing procedures & service standards for operations excellence.

Education

  • Calorx teachers university
    Bachelor of Commerce, Good work
    2010 - 2013
  • Board of Higher Secondary Education
    12th Grade, Business/Commerce, General
    2006 - 2008
  • Board of Secondary Education Rajasthan
    10th Grade
    2004 - 2005

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