Experience

Local Valuers Australia 🇦🇺

• Australia
• Subdivision of Land
• 1 - 100 Employee

• Business Consultant

  • Jan 2023 - Present

  •Executed up to 70 marketing calls daily to network with individuals within the property industry •Retain in-depth knowledge of property valuations by communicating and learning with team •Established positive client relationships while maintaining efficient customer service to close valuation deals •Engaged in positive reinforcement within company keeping team energised to increase morale •Executed up to 70 marketing calls daily to network with individuals within the property industry •Retain in-depth knowledge of property valuations by communicating and learning with team •Established positive client relationships while maintaining efficient customer service to close valuation deals •Engaged in positive reinforcement within company keeping team energised to increase morale



TK MAXX

• Retail
• 700 & Above Employee

• Retail Sales Associate

  • Oct 2021 - Present

  • Processed over 500 stock keeping units on cash register by scanning and totaling purchases • Resolved customer complaints promptly and professionally, receiving 99% positive feedback rating • Provided courteous service for positive consumer experience increasing rate of returns • Communicated with 20+ staff daily expressing alternate ways to complete tasks creatively and productively • Processed over 500 stock keeping units on cash register by scanning and totaling purchases • Resolved customer complaints promptly and professionally, receiving 99% positive feedback rating • Provided courteous service for positive consumer experience increasing rate of returns • Communicated with 20+ staff daily expressing alternate ways to complete tasks creatively and productively



Endeavour Group

• Australia
• Retail
• 700 & Above Employee

• Sales Agent

  • Sep 2022 - Feb 2023

  • Uphold working relationships with existing clients to ensure exceptional care and identification of prospective new sales opportunities • Retain in-depth product knowledge and be able to conduct marketing calls and relay objection handling • Achieve sales objectives by assessing current client needs and creating a defined selling process with potential buyers • Coordinate with other sales reps to ensure company quotas and standards are being met, performing market research and regular competitor monitoring • Executed up to 300 calls daily ensuring sales of upto $2,500 with clientele daily to reach KPIs and sales targets Show less



Domino's

• United States
• Restaurants
• 700 & Above Employee

• Customer Service Representative

  • Jun 2021 - Feb 2022

  • Maintained high standards of customer service during high-volume, fast-paced operations • Communicated clearly and positively with coworkers and management • Learnt point-of-service (POS) computer system for automated order taking • Handled cash and credit transactions quickly and accurately • Followed procedures for safe food preparation, assembly, and presentation • Resolved complaints promptly and professionally • Maintained high standards of customer service during high-volume, fast-paced operations • Communicated clearly and positively with coworkers and management • Learnt point-of-service (POS) computer system for automated order taking • Handled cash and credit transactions quickly and accurately • Followed procedures for safe food preparation, assembly, and presentation • Resolved complaints promptly and professionally



Decor-A-Shaan

• Australia
• Events Services
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2021 - Feb 2022

  • Managed client queries and concerns via calls and emails • Maintained quality control over documents for 20 employees and 100+ clients • Created digital mediums such as stories, posts and reels for Instagram platform marketing • Managed client queries and concerns via calls and emails • Maintained quality control over documents for 20 employees and 100+ clients • Created digital mediums such as stories, posts and reels for Instagram platform marketing



Nutty Scientists Sydney

• Australia
• Education Administration Programs

• Educator/Caretaker

  • Jan 2021 - Feb 2022

  • Managed class of 30+ students achieving high engagement in activity and learning outcomes • Pre-studied multiple concepts to meet curriculum objectives • Collaborated with 5 staff members to manage student workload • Oversaw children spawn while nurturing their talent and creativity to develop lifelong academic and interpersonal skills • Managed class of 30+ students achieving high engagement in activity and learning outcomes • Pre-studied multiple concepts to meet curriculum objectives • Collaborated with 5 staff members to manage student workload • Oversaw children spawn while nurturing their talent and creativity to develop lifelong academic and interpersonal skills



The Madison Function Centre

• Australia
• Individual and Family Services
• 1 - 100 Employee

• Waitress/Kitchen hand

  • Oct 2020 - Feb 2022

  • Multi-tasked by providing customer service to numerous clients simultaneously • Developed impressive communication and collaboration skills that allowed me to work effectively on a team consisting of manager, waiters, bartenders and chefs • Mentored new staff by facilitating to their capabilities and explaining protocol and responsibilities • Personalised recommendations to clients to achieve 90% customer satisfaction • Implemented 14-point checklist to ensure safety and security of 600+ daily customers Show less



The Marc Edward Agency Pty Ltd

• Australia
• Advertising Services
• 1 - 100 Employee

• Fragrance Sales Consultant

  • Oct 2021 - Jan 2022

  • Collaborated with team members from competing companies achieving clientele satisfaction and gaining mutual trust and companionship • Processed $6,700 daily sales during peak Christmas period • Served and welcomed customers to execute excellence in service • Focused sales efforts by studying and researching fragrances/brands to target individual customers • Maintained knowledge by attending workshops and establishing personal networks with superiors and colleagues • Collaborated with team members from competing companies achieving clientele satisfaction and gaining mutual trust and companionship • Processed $6,700 daily sales during peak Christmas period • Served and welcomed customers to execute excellence in service • Focused sales efforts by studying and researching fragrances/brands to target individual customers • Maintained knowledge by attending workshops and establishing personal networks with superiors and colleagues



Aussizz Group

• Australia
• Education Administration Programs
• 300 - 400 Employee

• Receptionist/ Administrative Assistant

  • Jan 2021 - Jul 2021

  • Responsible for day-to-day help desk operations • Determined needs of 15+ visitors per hour connecting them with correct personnel • Verified identification and documentation of 100+ daily guests • Facilitated daily calls leading to an added assist of help and inbound sales increase • Analyse and respond to customer feedback for a 99% satisfaction rating • Responsible for day-to-day help desk operations • Determined needs of 15+ visitors per hour connecting them with correct personnel • Verified identification and documentation of 100+ daily guests • Facilitated daily calls leading to an added assist of help and inbound sales increase • Analyse and respond to customer feedback for a 99% satisfaction rating



Twighlight Aged Care

• Gladesville, New South Wales, Australia

• Healthcare Worker

  • Jun 2019 - Jul 2019

  • Providing support to elderly in daily activities and personal tasks • Running social events and workshops to encourage socialisation and stimulation • Monitoring the health of residents and documenting their health accordingly • Providing support to elderly in daily activities and personal tasks • Running social events and workshops to encourage socialisation and stimulation • Monitoring the health of residents and documenting their health accordingly