Experience

MattsenKumar LLC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Catalog category analyst

  • Mar 2021 - Present

  Mattsen Kumar services private limited (Jaipur) | Since 2021 | Google shopping USA | Worked in Crowd computing for Google Shopping Merchant Center/ Manufacturer Centre/comparative shopping. Analyzed Products every day, which was used in machine learning. POC - Voice over in Audio product, Coinbase- Content writer on the Coinbase web Mattsen Kumar services private limited (Jaipur) | Since 2021 | Google shopping USA | Worked in Crowd computing for Google Shopping Merchant Center/ Manufacturer Centre/comparative shopping. Analyzed Products every day, which was used in machine learning. POC - Voice over in Audio product, Coinbase- Content writer on the Coinbase web



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support Executive

  • Jan 2020 - Nov 2020

  Interacted with customers on chat and email per day with an average 95% customer satisfaction rating to date with duties. 100+ website review auditing daily, with duties. retrieving customer data. Research complicated cases without prompting to provide more comprehensive service to customers. Interacted with customers on chat and email per day with an average 95% customer satisfaction rating to date with duties. 100+ website review auditing daily, with duties. retrieving customer data. Research complicated cases without prompting to provide more comprehensive service to customers.