Experience

NeoTrader

• India
• Financial Services
• 1 - 100 Employee

• Sales Representative

  • Oct 2020 - Present

  NeoTrader is a complete algo based solution that can help traders, investors and brokers hugely improve the profits that they generate from the market. - Greet and assist customers as they search for new products like Algo software, Advisory, Stock market training, Portfolio management, Mentorship - Actively seeking out new sales opportunities through cold calling, networking, and social media. - Contact new and existing customers to discuss needs. - Emphasize the features of products to highlight how they solve customer problems. - Setting up meetings with potential clients and listening to their wishes and concerns Show less



Tata Business Services & Support Limited

• India
• Consumer Services
• 100 - 200 Employee

• Customer Care Executive

  • Dec 2017 - Aug 2022

  - Responding to customer queries, complaints, and requests via phone, email, or chat. - Assisting customers with product setup and resolving any technical issues they might experience. - Informing customers about specialized product functionalities and features. Following up with customers to ensure that reported technical difficulties have been resolved. - Troubleshooting, analyzing, and reporting product errors, failures, or malfunctions to management. - Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback. - Analyzing customer feedback and advising management on areas of improvement. - Maintaining client accounts and updating billing information as needed. Show less