Dhanalakshmi Aravind
Customer Relationship Management Manager at SJR PRIME CORPORATION PRIVATE LIMITED- Claim this Profile
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Bio
Experience
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Customer Relationship Management Manager
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Jul 2019 - Present
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Customer Relationship Management Manager
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Jul 2019 - Present
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Customer Relationship Management Manager
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Jul 2019 - Present
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Assistant Manager
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Feb 2014 - Jun 2015
• Handling pre- sales Team• Co- coordinating with Srshti Eco Roof(Full Project)• Taking care Individual Projects and there payments• Collecting booking Cheques. Collections (Full Payment)• Coordinating with Legal - Agreement Documents(Providing details for registration)• Coordinating with Bank(Home Loan)• Handing over (snag list)• Providing Documents to customer(Addressproof,Carparking letters,SOA) • Maintaining SOA with VAT,ST,TDS (Statement of… • Handling pre- sales Team• Co- coordinating with Srshti Eco Roof(Full Project)• Taking care Individual Projects and there payments• Collecting booking Cheques. Collections (Full Payment)• Coordinating with Legal - Agreement Documents(Providing details for registration)• Coordinating with Bank(Home Loan)• Handing over (snag list)• Providing Documents to customer(Addressproof,Carparking letters,SOA) • Maintaining SOA with VAT,ST,TDS (Statement of Account)• Preparing Demand Letters,Possision Certificate,Occupancy Certificate• Monthly Reports(Sold & Unsold)(Payment Collection)• Maintaining the receipts for – Booking.• Preparing Cost Sheet & Confirmation Letter to clients.• Maintaining all Clients File(Individual)• Providing NOC for full Payment – Project.(Individual Clients) Show more Show less
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Assistant Manager
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Aug 2013 - Feb 2014
• Collections (Full Payment)• Coordinating with Legal - Agreement Documents(Providing details for registration)• Coordinating with Bank(Home Loan) NOC for client from the Bank• Handing over (snag list) CAM Bill incharge• Collecting booking Cheques, ar Parking Allotment, Club House Booking, • Making Presentation(For NRI and for exhibition)• Providing Documents to customer(Addressproof,Carparking letters,SOA) • Maintaining SOA with VAT,ST,TDS (Statement of… • Collections (Full Payment)• Coordinating with Legal - Agreement Documents(Providing details for registration)• Coordinating with Bank(Home Loan) NOC for client from the Bank• Handing over (snag list) CAM Bill incharge• Collecting booking Cheques, ar Parking Allotment, Club House Booking, • Making Presentation(For NRI and for exhibition)• Providing Documents to customer(Addressproof,Carparking letters,SOA) • Maintaining SOA with VAT,ST,TDS (Statement of Account)• Preparing Demand Letters,Possision Certificate, Occupancy Certificate• Monthly Reports(Sold & Unsold)(Payment Collection)• Maintaining the receipts for –Booking.• Preparing Cost Sheet & Confirmation Letter to clients.• Showing and explaining about the project to clients.• Coordinating with Mumbai office for Documents. (Bank Statement, Providing Required Documents.)• Providing NOC for full Payment – Project.(Individual Clients) Show more Show less
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Senior Executive Sales & CRM
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Apr 2012 - Aug 2013
• Call Handling & giving details about Project.• Follow-up with the clients.• Giving and taking appointment with clients.• Arranging Site Visits.• Collecting booking Cheques.• Follow ups till Assignment agreement Cheques collection.• Follow ups with approved Banks for home loans to the clients.• Follow ups with collecting remaining money from clients till the registration.• Doing events in company every month & attending exhibition.
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Salesperson
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Jul 2010 - Mar 2012
• Call Handling & giving details about Project. Follow-up with the clients.• Giving and taking appointment with client’s.• Arranging Site Visits.• Collecting Booking Cheques.• Follow ups with approved Banks for home loans to the clients.• Doing events in company every month & attending exhibition.
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Admin
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Jun 2006 - Aug 2009
• Updating the MIS with next date, stage & sending the same to concern banks.• Filing Sec 138 complaints against the default customers.• Preparing the monthly bills & sending the same to concern banks.• Coordinating with Advocates and updating the necessary requirement to the clients.• Follow-up for the pending bills with the clients.
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Education
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Sikkim Manipal University - Distance Education