Dhana Ponnamperuma
Program Manager at Fixtel- Claim this Profile
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Bio
Yasser Aboul Amayem
I have worked closely with Dhana for almost 1 and a half years the ~CCO for Etisalat lanka and naturally always in direct contact with technology planning . i was really amazed at the level of knowledge as well as professional acquired by him. We executed many projects including planning for migration from 3to 4G roll out planning. The customer experience for VVIP areas and clients, enhancing digital capabilities. The value of Dhana is not only being a hands on expert in his area or scope.His true value is as a leader to his team members, and the ownership to projects he is involved in or leading. Adding to that ,the level of trust that any member from various departments have in him on both professional as well as personal levels ,always made his presence in vital projects a must. Dhana also is a great listener and shows huge empathy to work and personal problems, yet never see any problem as an issue ,always comes with innovative solutions to by pass obstacles ,and a very pleasant positive attitude to deliver on time. He reflects the true meaning of a local, with global approach . i was honored and really lucky to work with such a go getter leader . i recommend him for companies that value both work and people leaders.
Erash Fernando
Dhana as known by everyone was an instrumental leader who managed to build the bridge between Engineering and Customer Service. His PR skills and his ability to understand and listen to others makes it easy for none-technical people to easily communicate and explain the requirements. His keenness to listen to customers or even to face customers to resolve customer issues was always well appreciated by everyone including the customers. He is very knowledgeable & a dynamic induvial who always hold customer at the fore front contributes to business and operations using his massive knowledge in Telco. I take this opportunity to Thank him for his excellent support to the Call center and Customer Service Teams during his tenure at Etisalat and has no hesitation to recommend his strategic ability in steering teams for greater success. Good Luck and All the best to you !!
Yasser Aboul Amayem
I have worked closely with Dhana for almost 1 and a half years the ~CCO for Etisalat lanka and naturally always in direct contact with technology planning . i was really amazed at the level of knowledge as well as professional acquired by him. We executed many projects including planning for migration from 3to 4G roll out planning. The customer experience for VVIP areas and clients, enhancing digital capabilities. The value of Dhana is not only being a hands on expert in his area or scope.His true value is as a leader to his team members, and the ownership to projects he is involved in or leading. Adding to that ,the level of trust that any member from various departments have in him on both professional as well as personal levels ,always made his presence in vital projects a must. Dhana also is a great listener and shows huge empathy to work and personal problems, yet never see any problem as an issue ,always comes with innovative solutions to by pass obstacles ,and a very pleasant positive attitude to deliver on time. He reflects the true meaning of a local, with global approach . i was honored and really lucky to work with such a go getter leader . i recommend him for companies that value both work and people leaders.
Erash Fernando
Dhana as known by everyone was an instrumental leader who managed to build the bridge between Engineering and Customer Service. His PR skills and his ability to understand and listen to others makes it easy for none-technical people to easily communicate and explain the requirements. His keenness to listen to customers or even to face customers to resolve customer issues was always well appreciated by everyone including the customers. He is very knowledgeable & a dynamic induvial who always hold customer at the fore front contributes to business and operations using his massive knowledge in Telco. I take this opportunity to Thank him for his excellent support to the Call center and Customer Service Teams during his tenure at Etisalat and has no hesitation to recommend his strategic ability in steering teams for greater success. Good Luck and All the best to you !!
Yasser Aboul Amayem
I have worked closely with Dhana for almost 1 and a half years the ~CCO for Etisalat lanka and naturally always in direct contact with technology planning . i was really amazed at the level of knowledge as well as professional acquired by him. We executed many projects including planning for migration from 3to 4G roll out planning. The customer experience for VVIP areas and clients, enhancing digital capabilities. The value of Dhana is not only being a hands on expert in his area or scope.His true value is as a leader to his team members, and the ownership to projects he is involved in or leading. Adding to that ,the level of trust that any member from various departments have in him on both professional as well as personal levels ,always made his presence in vital projects a must. Dhana also is a great listener and shows huge empathy to work and personal problems, yet never see any problem as an issue ,always comes with innovative solutions to by pass obstacles ,and a very pleasant positive attitude to deliver on time. He reflects the true meaning of a local, with global approach . i was honored and really lucky to work with such a go getter leader . i recommend him for companies that value both work and people leaders.
Erash Fernando
Dhana as known by everyone was an instrumental leader who managed to build the bridge between Engineering and Customer Service. His PR skills and his ability to understand and listen to others makes it easy for none-technical people to easily communicate and explain the requirements. His keenness to listen to customers or even to face customers to resolve customer issues was always well appreciated by everyone including the customers. He is very knowledgeable & a dynamic induvial who always hold customer at the fore front contributes to business and operations using his massive knowledge in Telco. I take this opportunity to Thank him for his excellent support to the Call center and Customer Service Teams during his tenure at Etisalat and has no hesitation to recommend his strategic ability in steering teams for greater success. Good Luck and All the best to you !!
Yasser Aboul Amayem
I have worked closely with Dhana for almost 1 and a half years the ~CCO for Etisalat lanka and naturally always in direct contact with technology planning . i was really amazed at the level of knowledge as well as professional acquired by him. We executed many projects including planning for migration from 3to 4G roll out planning. The customer experience for VVIP areas and clients, enhancing digital capabilities. The value of Dhana is not only being a hands on expert in his area or scope.His true value is as a leader to his team members, and the ownership to projects he is involved in or leading. Adding to that ,the level of trust that any member from various departments have in him on both professional as well as personal levels ,always made his presence in vital projects a must. Dhana also is a great listener and shows huge empathy to work and personal problems, yet never see any problem as an issue ,always comes with innovative solutions to by pass obstacles ,and a very pleasant positive attitude to deliver on time. He reflects the true meaning of a local, with global approach . i was honored and really lucky to work with such a go getter leader . i recommend him for companies that value both work and people leaders.
Erash Fernando
Dhana as known by everyone was an instrumental leader who managed to build the bridge between Engineering and Customer Service. His PR skills and his ability to understand and listen to others makes it easy for none-technical people to easily communicate and explain the requirements. His keenness to listen to customers or even to face customers to resolve customer issues was always well appreciated by everyone including the customers. He is very knowledgeable & a dynamic induvial who always hold customer at the fore front contributes to business and operations using his massive knowledge in Telco. I take this opportunity to Thank him for his excellent support to the Call center and Customer Service Teams during his tenure at Etisalat and has no hesitation to recommend his strategic ability in steering teams for greater success. Good Luck and All the best to you !!
Credentials
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PRINCE2® 2017 Practitioner
AXELOS Global Best Practice -
Certified ScrumMaster® (CSM®)
Scrum AllianceMar, 2022- Nov, 2024 -
PRINCE2® 2017 Foundation Certification
AXELOS Global Best Practice
Experience
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Fixtel
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Australia
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Telecommunications
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1 - 100 Employee
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Program Manager
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Apr 2022 - Present
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Hutch Sri Lanka
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Sri Lanka
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Telecommunications
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100 - 200 Employee
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Chief Technology Officer
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Sep 2017 - Feb 2022
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Etisalat Lanka (Private) Limited
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Sri Lanka
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Telecommunications
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200 - 300 Employee
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Director - Corporate Strategy, Program Management (PMO) and Innovation
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Jan 2017 - Sep 2017
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Vice President - Technology Planning (Network & IT)
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May 2015 - Dec 2016
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Mobitel (Pvt) Ltd
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Sri Lanka
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Telecommunications
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700 & Above Employee
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Head - Access Network Planning (RAN & TX)
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Oct 2013 - Apr 2015
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Head - Radio Network Planning & Optimization
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Jan 2011 - Oct 2013
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Manager - RF Planning & Optimization / Managing Radio Projects
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Jan 2009 - Jun 2011
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Supervisory Engineer/ Project Lead (Radio Projects)
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Sep 2006 - Dec 2008
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Engineer - RND/ Project Engineer for Radio Network
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Feb 2004 - Sep 2006
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Education
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University of Moratuwa
B.Sc Engineering (Hons) 1st Class, Electronics & Telecommunications -
University of Sri Jayewardenepura
Master of Business Administration (M.B.A.), Master in Business Administration -
University of Kelaniya Sri Lanka
Doctoral Candidate, DBA -
Postgraduate Institute of Management (PIM)
Master of Business Administration - MBA