Deputy Store Manager

• Jul 2020 - Present

Responsible for significant contributions towards the profitability of the store, drivingproduct sales, payment and order processing, merchandising, stock monitoring andreport compilation on an ad-hoc basis.Achievements include:• Providing constant coaching and building a support net in order to build teamand wider business resilience during the COVID-19 pandemic.

Retail Sales Associate

• Dec 2017 - Jul 2020

• Building brand awareness and a client base, developing client books and CRM. • Achieving personal and store targets taking into consideration overall UPT, Conversion, ATV, Data Capture, Personal Sales. • Optimising product knowledge to the best advantage in recommending and drawing customer's attention to products in order to maximise selling opportunities. • Maintaining model store standards, completing daily briefings & end of day reporting.• Completing and submitting all necessary paperwork and reports in appropriate and efficient format.• Applying visual merchandising techniques in accordance to company VM guidelines and monitoring hotspots to maximise sales opportunities.

Sales Advisor

• Sep 2017 - Nov 2017

Sales Assistant

• Oct 2016 - Jun 2017

Zara U.K. LIMITED• Ensure that customers are acknowledged and receive quality service either face to face or over telephone• Continually develop stock knowledge and promotions throughout the store• Maintain excellent standards in the stockroom by organizing and arranging the stockroom efficiently• Increase of brand awareness Zara U.K. LIMITED• Ensure that customers are acknowledged and receive quality service either face to face or over telephone• Continually develop stock knowledge and promotions throughout the store• Maintain excellent standards in the stockroom by organizing and arranging the stockroom efficiently• Increase of brand awareness