Experience

Adventure International Tours, Inc.
• Philippines
• Travel Arrangements
• 1 - 100 Employee
• Travel Associate

  • Jan 2023 - Present

24-7 Intouch
• Canada
• Outsourcing and Offshoring Consulting
• 700 & Above Employee
• Merchant Support Advisor

  • Jun 2022 - Sep 2022


MacroAsia Airport Services Corporation

• Philippines
• Airlines and Aviation
• 200 - 300 Employee

• Passenger Service Agent

  • Mar 2019 - May 2022

  • Passenger Check-In Counter Tasks- Perform check-in procedures for outgoing passengers, print boarding passes and baggage tags. - Checks the completeness and validity of passengers' travel documents (i.e passport,visa,resident card, travel insurance, COVID tests or vaccine certificates). - Processes sales for excess baggage and cabin upgrades.- Assists passengers with special needs (i.e wheelchair, pregnant, persons with disabilities).• Transfer Desk Tasks- Assists inconvenienced passengers from delayed, cancelled or diverted flights by giving them hotel accommodation, meal vouchers or any form of passenger compensations.- Guide passengers with onward connecting flight. - Liaise with baggage sorting personnel to verify if check-in bags are transferred and loaded on their next flight.• Passenger Arrival and Baggage Services- Arrive passengers and guide them to their baggage reclaim belts.- Handles missing,damaged and pilfered baggage concerns by filing a Property Irregularity Report and inputting the case into Worldtracer System.- Compensate passengers with regards to their filed delayed,damaged or pilfered baggage in accordance with the airline and IATA's policy. Show less

• Licensed Load Controller

  • Jan 2019 - May 2022

  • Prepares flight loadsheet • Does weight and balance of the aircraft.


Skylogistics Philippines Inc.
• 1 - 100 Employee
• Customer Service Agent

  • Jun 2017 - Mar 2019

Excellent Workers Manpower Cooperative
• Customer Service Agent

  • Jul 2016 - Jun 2017