Marketing Intern

• Jul 2023 - Present

Head Trainer - Warriors Basketball Academy

• Dec 2019 - Present

- Lead diverse groups of youth and adult players through state of the art interactive on court workouts. - Assist in promoting Warriors Basketball Academy’s mission, vision, and programs. - Maintain my personal business of private training at Warriors Basketball Academy, resulting in $25,000 in (16) months. - Oversee daily operations and upkeep of Warriors Basketball Academy facility as lead trainer. - Won “Coach of the Week'' honors for Warriors Basketball Academy’s 2022 Overnight Camp featuring NBA Champions, Damion Lee, Gary Payton II, and Juan Toscano-Anderson. Show less

Front Desk Staff

• Mar 2018 - Jul 2020

- Provided excellent hospitality to all guests in alignment with the brand's standards of service and sustainability. - Assisted in onboarding support associates to ensure consistency with standard operating procedures and property’s core values. - Maintained an average guest satisfaction score of 92% in (27) months of employment. - Executed front office financial operations and guest registration in Opera PMS system. - Oversaw Marriott’s GXP distribution system to review guests' incident logs; facilitated support staff to resolve incidents in accordance with the information received. - Utilized Microsoft Office 365 to monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. - Facilitated and implemented new COVID-19 health & safety standard operating procedures in the height of the pandemic. Show less

Valet

• Jul 2017 - Mar 2018

- Welcome and assist all guests during their arrival and departure. Delivered personalized service anticipating guests needs consistent with the brand's core values. - Welcome and assist all guests during their arrival and departure. Delivered personalized service anticipating guests needs consistent with the brand's core values.

Valet

• Jan 2015 - Jul 2017

- Welcome and assist all guests during their arrival and departure. Delivered personalized service anticipating guests needs consistent with the brand's core values. - Monitored and directed personal and commercial vehicle traffic on property, including guest vehicles, rideshare, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. - Completed nightly audit of parked vehicles with vehicle claim tickets, resolved discrepancies, and submit list for charges to be posted by Night Auditor Show less

Summer Camp Counselor

• Jun 2015 - Aug 2016

- Coordinated daily, weekly, and monthly schedules for various sport programs to serve diverse groups of children around the Bay Area. - Mentored and helped cultivate life and leadership skills for youth players in the Bay Area. -Enforced safety and operating procedures and provided maintenance needs including compliance with health and safety codes. - Coordinated daily, weekly, and monthly schedules for various sport programs to serve diverse groups of children around the Bay Area. - Mentored and helped cultivate life and leadership skills for youth players in the Bay Area. -Enforced safety and operating procedures and provided maintenance needs including compliance with health and safety codes.