Experience

GO plc

• Malta
• Telecommunications
• 300 - 400 Employee

• Contact Center Agent (Business)

  • Aug 2021 - Present

  - Assisted residential clients with Sales, Service and also Technical queries relating to GO services. (calls & chat) - Promoted to Business Support after 1 year in the Contact Centre. - Worked with MITA directly using their Marval ticket system for reporting faulty sites and connections. - Assisted B2B clients with Technical issues relating to SIP and other networking solutions. - Assisted residential clients with Sales, Service and also Technical queries relating to GO services. (calls & chat) - Promoted to Business Support after 1 year in the Contact Centre. - Worked with MITA directly using their Marval ticket system for reporting faulty sites and connections. - Assisted B2B clients with Technical issues relating to SIP and other networking solutions.



Riot Culture

• Co-Founder

  • Jan 2022 - Present

  Plan and manage multiple high-budget events yearly. Responsible for everything from communication, planning and budgeting, to marketing and social media content delivery. Mainly hosting international dance artists at local renowned clubs. www.riotculture.club. Plan and manage multiple high-budget events yearly. Responsible for everything from communication, planning and budgeting, to marketing and social media content delivery. Mainly hosting international dance artists at local renowned clubs. www.riotculture.club.



Agenzija Sapport (GOV)

• IT / Network Support

  • Jan 2021 - Sep 2021

  - Carried out multiple inventory takings for any IT related item/s. - Troubleshooting multiple employee laptops to determine a problem, and solve accordingly. - Assisted with maintaining the networks of 12 day-centers and 3 main offices. - Co-ordinated directly with MITA when needed as they supplied our broadband connections. - Carried out multiple inventory takings for any IT related item/s. - Troubleshooting multiple employee laptops to determine a problem, and solve accordingly. - Assisted with maintaining the networks of 12 day-centers and 3 main offices. - Co-ordinated directly with MITA when needed as they supplied our broadband connections.