Dexter Ian Chai

Solutions Engineer at Nexxis
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Contact Information
us****@****om
(386) 825-5501
Location
Perth, Western Australia, Australia, AU
Languages
  • Malay Professional working proficiency
  • Chinese (Mandarin, Cantonese, Hakka) Professional working proficiency
  • English Professional working proficiency

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Experience

    • Australia
    • Robotics Engineering
    • 1 - 100 Employee
    • Solutions Engineer
      • Oct 2022 - Present

    • United States
    • Utilities
    • 700 & Above Employee
    • Solutions Delivery Manager
      • Apr 2019 - Sep 2022

      • Managing a portfolio of High Rise projects, consultancy and supporting tasks to achieve revenue, cost and customer satisfaction targets.• Supervision, coordination and liaison with field engineers and contractors to deliver outcomes.• Built and maintained an ongoing relationship with all stakeholders.• Project Management (JIRA, Pipedrive, Salesforce, Oracle)• Infrastructure Quoting• Forecast & Invoicing• Data Integration• Automated Meter Reading (AMR), Advanced Metering Infrastructure (AMI)• Software as a Service (SaaS) Show less

    • Technical Sales Engineer
      • Sep 2017 - Sep 2022

      • Drive and support pre-sales activities, such as delivering pilots and Proof-Of-Concept (PoC) projects on new products and solutions in metering, streetlighting and smart city IoT space.• Provide end to end technical support and network performance analysis for new and existing SaaS/NaaS/Licensed deployments.• Identify solution gaps and proposing alternative solutions to meet market business cases.• Provide technical input in EOI/RFP responses.• Provide technical expertise to subject matter expert(s) as a consultant on metering, systems, and software.• Set up and present demo in utility conferences and customer environments.• Meeting clients, distributors, and contractors to understand their business challenges and create processes to improve efficiencies. Show less

    • Project Engineer
      • Jan 2016 - Aug 2017

      • Identify and amend technical errors on working drawings on AutoCAD. • Assist consultant firms in the design & drawing of complete medical gas reticulation systems for hospital projects. • Prepare figures for the Bill of Quantities (BOQ) in tender projects and provide suitable plant specifications that conform to the Health Technical Memorandum (HTM 02-01). • Project Installation, Testing and Commissioning 1. Guide and monitor installation works of pipeline and medical equipment in accordance to approved drawings. 2. Participate in coordination meetings to liaise with other contractors and solve unprecedented issues on a weekly basis. 3. Run safety assessments including carcass, cross connection and leakage tests on completion of project to confirm gas outlets and piping routes are fault-free. 4. Construct as-built drawings and prepare relevant handover documents for future reference and maintenance purposes. Show less

    • Intern
      • Nov 2012 - Feb 2013

      • Create and manage detailed drawings in AutoCAD for the drafting of plumbing and fire protection projects including government hospitals, public schools and housing developments. • Provided engineering support to contractors in meetings at the company workshop. • Worked on-site with consultants and contractors, ensuring installation went in accordance to the floor plan. • Exercised safety tests and recorded results on plumbing and fire protection equipment prior to quality control assessment by government authority. • Created accurate project cost estimates in the process of project tendering. Show less

Education

  • Curtin University
    Bachelor of Engineering (BEng) (Honours), Mechanical Engineering
    2010 - 2013
  • Mount Lawley Senior High School
    2007 - 2009

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