Experience

Versace

• Retail Apparel and Fashion
• 700 & Above Employee

• General Manager

  • Oct 2015 - Present

  Paramus, New Jersey



Herve Leger

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Store Manager

  • Jan 2011 - May 2015

  • Built and recruited a talented sales team by setting high expectations in customer service, selling skills and merchandise standards. • Successfully boosted sales. • Organized & executed in-store promotional events to bring in new business and showcase new line of merchandise. • Dealt regularly with an impressive list of celebrity clients and provided top-tier customer service. • Coached a small, but effective sales team to consistently hit sales goals and keep… Show more • Built and recruited a talented sales team by setting high expectations in customer service, selling skills and merchandise standards. • Successfully boosted sales. • Organized & executed in-store promotional events to bring in new business and showcase new line of merchandise. • Dealt regularly with an impressive list of celebrity clients and provided top-tier customer service. • Coached a small, but effective sales team to consistently hit sales goals and keep customer focus on the quality of their fashion investment and not cost. Show less



Guess by Marciano

• Store Manager

  • Aug 2009 - Jan 2011

  • Managed “top door” store operations with an annual projection of $2.5 million in revenue. • Successfully boosted sales and reduced store shrink to below company average. • Motivate staff to achieve performance goals & ensure productive department operations. • Additional strategic planning included: mentoring, budget planning, staff safety, Merchandising displays, inventory control, team leadership, & house keeping.



Neiman Marcus

• United States
• Warehousing and Storage
• 1 - 100 Employee

• Designer Sportswear Manager

  • Dec 2006 - Jan 2009

  • Build and sustain a customer-focused store culture to facilitate an unforgettable shopping experience in order to consistently drive store profitability. • Upheld a “no questions asked” return policy to ensure the pinnacle of customer service and satisfaction in a luxury market. • Organized numerous in-store promotional events, as well as attending annual Conclave event in Dallas, TX to purchase merchandise and meet with new potential vendors. • Purchased and distributed… Show more • Build and sustain a customer-focused store culture to facilitate an unforgettable shopping experience in order to consistently drive store profitability. • Upheld a “no questions asked” return policy to ensure the pinnacle of customer service and satisfaction in a luxury market. • Organized numerous in-store promotional events, as well as attending annual Conclave event in Dallas, TX to purchase merchandise and meet with new potential vendors. • Purchased and distributed merchandise from high-end luxury vendors like: Gucci, Dolce & Gabbana, Etro, Roberto Cavalli, Armani Collezioni, etc.. • Observe & coach associates in sales floor techniques & customer management skills. Show less