Domain Expert

• Oct 2022 - Present

Technical Accountant/Claims Technician

• Dec 2010 - Present

• • Documenting various financial reports for both onshore and offshore accounting team for review such as database refresh, consolidated FAR report, Premium report, Treaty report, FCA report, commission report ,third party report, funding report, Bureau premium & adjustment report • Reviewing the entire ledger accounts for a particular account /client on daily basis; managing both incoming and outgoing payments • Reviewing funding report, funds available report, Premium report, weekly cash & monthly refund for particular account/client • Responding to client queries within 48 hours from the stipulated date as well as reviewing and allocating the queries to the concerned department for resolution • Processing Client Invoices and Payments with appropriate research • Raising settlement transaction for claims (indemnity & fees to 3rd party) • Operating the functioning of all divisions including Professional Indemnity, Marine, Non Marine, Energy, Aviation and Reinsurance and Binders • Formulating & implementing underwriting guidelines, processes, workflow, application forms, and so on • Analysing the claims and deciding whether the same is covered by the policy; managing long-term insurance claims, reassessing them regularly & making recommendations for the settlement of claims • Helping the actuaries to help calculate premiums in unusual cases Highlights: • Received “Star Team of the Quarter” for the 1st , 2nd & 3rd quarter of 2013 • Best Performer of Q3 2014, Client: Cooper Gay o Entitled as “Most Valuable Employee for the Year 2014” from Xchanging • Managed customer centric operations, forwarded customer instructions to the concerned department & ensured customer satisfaction and achieved delivery & service quality norms • Attended request for information from internal and external auditors / actuary regarding claim assessment / case reserves; accessed claims for payment, analyses and answers enquiries regarding claims Show less

Technical Accountant

• Dec 2010 - Present

MIS and Payment Posting. MIS and Payment Posting.

Associate Professional BPO

• Dec 2010 - Present

• A growth-oriented professional with nearly 6.4 years of experience in processing insurance claims & technical accounting in Insurance domain. • Updated with knowledge of all basic features and awareness of advanced features of Brokasure, CLASS,EMEA and Grids • Extensive experience in claims processing in Professional Risk, Marine, Energy, Property, Aviation, Binders, Renewal and Reinsurance as well as handling Payment in and out as technical accounting. • Proficient in generation of financial reports, claims settlement, payment posting , cash allocation, ledger reviews and so on • Managed the team in the absence of the TL for more than a year. Did the reporting of the different reports to the client onshore team and our management including the MIS and different reports. • An effective communicator with excellent relationship building & interpersonal skills; strong analytical & organisational skills; possess a flexible & detail-oriented attitude. Show less