Experience

ELECTROBOARD Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• VC Engineer

  • Jan 2011 - Present

  Expertise in: - Video Conferencing products like Polycom, Cisco, Radvision and Lifesize. - VNOC operations, Installation, project management and Customer Support. - Installation, configuration and new deployments of video bridges Polycom RMX, Gatekeeper CMA/DMA and endpoints like Polycom HDX/RPG and Cisco MX and DX series. - Responsible for performing preventive maintenance on conferencing systems, upgrading software and performing application rollouts. - Maintain the Cisco Tandberg Infrastructure. - Solely responsible for the support of videoconferences utilizing Telepresence Management Suite and web interfaces of the Crestron touch panels and endpoint web interfaces - Monitor the VCS control and expressway clusters - Monitor the MPS and MCU bridges daily - Maintain Jabber accounts through Telepresence Management Suite and Active Directory - Submit change control for Infrastructure updates, including the global email - Create, maintain and implement procedural documentation - Ability to understand various types of Video and Network Protocols(H.63,H.264,H.323) Show less