Experience

The Salon Professional Academy

• Education Administration Programs
• 100 - 200 Employee

• Social Media Manager

  • Jul 2020 - Present



Bang Salon, Washington D.C.

• United States
• Cosmetics
• 1 - 100 Employee

• Receptionist

  • Mar 2019 - Jul 2020



Gap

• United States
• Retail
• 700 & Above Employee

• Visual Merchandiser Keyholder

  • Nov 2017 - Mar 2019



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Men's Grooming and Fragrance

  • Nov 2015 - Feb 2017

  Met and exceeded personal sales plan while supporting the objectives of the department. Engaged customers to seize every new client relationship and sales opportunity. Deepened brand loyalty with customers via follow ups on purchases and upselling of new products. Maintained new trend and product knowledge to serve as an expert for Nordstrom customers. Increased Anthony brand grooming sales by 30% between 2016 & 2017. Opened new Nordstrom Rewards accounts, strengthening client engagement & incentives to shop Nordstrom. Fostered and maintained strong vendor relationships to capitalize on business continuity. Managed the scheduling and execution of vendor events and promotions. Conveyed business opportunities including line performance, stock levels & team motivation/recognition Performed daily department inventory management, re-merchandising, display, price markdowns. Show less



Urban Outfitters

• United States
• Apparel & Fashion
• 700 & Above Employee

• MACC Specialist

  • Apr 2013 - Nov 2015

  Supported brand vision through execution of accessory merchandise management & presentation. Developed, delivered and communicated visual concepts and strategies to promote brands. Maintained awareness of company sales, direction and corporate mission. Assembled and dismantled visual displays for seasonal floor sets. Handled price, cash, and inventory management. Engaged customers while completing daily routines and necessary tasks Supported brand vision through execution of accessory merchandise management & presentation. Developed, delivered and communicated visual concepts and strategies to promote brands. Maintained awareness of company sales, direction and corporate mission. Assembled and dismantled visual displays for seasonal floor sets. Handled price, cash, and inventory management. Engaged customers while completing daily routines and necessary tasks



Target

• United States
• Retail
• 700 & Above Employee

• Merchandise Brand Team Member

  • Jul 2012 - Jun 2013

  Managed customer satisfaction by prioritizing and resolving customer issues. Made connections with customers to drive brand loyalty. Upheld product knowledge on all products within the brand catalog. Followed planograms to set visual adjacencies and merchandising standards. Returned merchandise to appropriate sales floor location to preserve best impression. Ensured fulfillment of inventory of the sales floor. Maintained all signs and ensured accurate prices are displayed to customers. Process returns and exchanges, cash management, and defective merchandise. Show less