Experience

Digital Monk Marketing

• Canada
• Advertising Services
• 1 - 100 Employee

• Senior Content Writer

  • Jun 2020 - Present

  After working with many organisations, I ventured out in the open market assisting clients on my own. Have written good quality blogs and posts which you can see in my featured tab. Working with clients personally gave me a direct connection to their mindset and thinking which helped me form content for them. My motto is to be diversified, so I never stuck to one industry only. Writing content related to the Hotel Industry and writing content regarding the Stock Market at the same time honed my skills even more. Show less



Brand Balance

• India
• Advertising Services
• 1 - 100 Employee

• • Jan 2019 - Jun 2020

  Managing the social media platforms of all the clients. Communicating with the clients to understand their concept in a better way and give results accordingly. Handling and managing the designing team to enhance the productivity of the company as a whole. Created content on a daily basis for all clients.

• • Sep 2018 - Jan 2019

  Worked with the team and completed the tasks assigned to me on a daily basis. Researched on a daily basis regarding the trending topics and content creation.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Jul 2017 - Sep 2017

  Working as a customer service specialist for UK based customers of Trainline, a UK based railway company. As a specialist, my job was to advise and book tickets according to the customer's will. Managed the whole process from the ticketing to refund procedures. Working as a customer service specialist for UK based customers of Trainline, a UK based railway company. As a specialist, my job was to advise and book tickets according to the customer's will. Managed the whole process from the ticketing to refund procedures.



WNS

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• • Dec 2016 - Jul 2017

  Handled the claims assigned to me on a daily basis and supervised new recruits. Helped them in their daily tasks and researched about the technicalities of management.

• • May 2016 - Nov 2016

  Handling Single vehicle accidental claims of Australian residents. I was the claim administrator and used to take care of the claim from its start date to its closing date.



METAPRISM IT SOLUTIONS PRIVATE LIMITED

• India

• Sales Specialist

  • Jan 2014 - Jan 2015

  As a sales specialist, my job was to pitch our US customers about our services. Gave close to 800$ sales to the company on a daily basis. My work profile was to check the computers of our customers if they are secure and pitch them our anti-theft packages to secure their computers, devices and their network. As a sales specialist, my job was to pitch our US customers about our services. Gave close to 800$ sales to the company on a daily basis. My work profile was to check the computers of our customers if they are secure and pitch them our anti-theft packages to secure their computers, devices and their network.