Experience

PT Indonesian Fortune Lloyd

• Indonesia
• Maritime Transportation
• 1 - 100 Employee

• Marketing Staff

  • May 2019 - Present

  PT. Pelayaran Indonesian Fortune Lloyd (Jakarta, Indonesia) Customer Service Document ( Mei 2019 – Present ) - Validasi Customer Order - Request Final SI inorder to create Draf BL - Crosscheck Loading List either from Vessel Operator or IFL Operator Vessel to assure all container are safely loaded onboard - Provide documents to support manifest and delivery order needs - Answer all customer inquiries in accordance with the policy standards - Responsible For VIP Customer - Realease The DO (Delivery Order) - Send NOA to consigne - Send BL - Rate Princing and Auditing Show less



PT. PELAYARAN TRESNAMUDA SEJATI

• Marketing Staff

  • Dec 2017 - Present

  PT. Pelayaran Tresnamuda Sejati (Jakarta, Indonesia) Customer Service Export (Desember 2017 – April 2019) Roles & Responsibilities : - Receiving SI (Shipping Instruction) from customer - Booking Space to Carrier to Shipping Line as per customer order - Booking tank to principal to receive tank number - Ordering to Depot & Surveyor for receiving Cleaning Certificate and tank condition - Follow up to Depot for tank readiness to be picked up by customers - Asking FTC number to principal to get HBL number - Provide information to customer related booking confirmation update - Inputting DO for tank pick up process - Provide Booking Confirmation, Delivery Order and Cleaning Certificate to Customer - Provide Booking Confirmation, Delivery Order and Cleaning Certificate to Customer - Create job order payment for settlement - Create Daily and Weekly Booking Report Show less