Chief Operating Officer

• May 2023 - Present

As Chief Operating Officer at ThinkFuel, I focus on driving operational excellence and achieving tangible results for our clients in the B2B space. With a proven track record of successfully managing teams and optimizing processes, I thrive on building collaborative environments and empowering individuals to reach their full potential. With a strong emphasis on process optimization, I identify inefficiencies and develop streamlined operations that enhance productivity and reduce costs.

Director of Operations

• Mar 2020 - Jun 2023

Project Manager

• Aug 2020 - Mar 2021

- Manage, lead, and coordinate various teams to perform end-to-end marketing projects within an approved budget and timeline. - Oversees the planning, tracking, and deliverables of marketing-centered projects, with less stress and a positive, team-oriented attitude. - Works directly and provides insight on projects focusing on Social Media, Content, SEO, HubSpot Email Marketing, and more. - Manage, lead, and coordinate various teams to perform end-to-end marketing projects within an approved budget and timeline. - Oversees the planning, tracking, and deliverables of marketing-centered projects, with less stress and a positive, team-oriented attitude. - Works directly and provides insight on projects focusing on Social Media, Content, SEO, HubSpot Email Marketing, and more.

Project Manager / Business Development

• Jan 2018 - Sep 2020

-Manage Projects from start to finish, with clear communication, seamless organization, and attentive problem solving while adhering to strict deadlines. -Review and evaluate Architectural and Electrical plans, received from General Contractors and Architects. -Manage Take-Off Projects, Submittals, Proposals, Orders, and Billing. -Create and maintain relationships with Clients, Vendors, and all associated parties of project. -Continually expanding knowledge on Lighting Products… Show more -Manage Projects from start to finish, with clear communication, seamless organization, and attentive problem solving while adhering to strict deadlines. -Review and evaluate Architectural and Electrical plans, received from General Contractors and Architects. -Manage Take-Off Projects, Submittals, Proposals, Orders, and Billing. -Create and maintain relationships with Clients, Vendors, and all associated parties of project. -Continually expanding knowledge on Lighting Products, Technologies, Lighting Design and the Lighting Industry. Show less -Manage Projects from start to finish, with clear communication, seamless organization, and attentive problem solving while adhering to strict deadlines. -Review and evaluate Architectural and Electrical plans, received from General Contractors and Architects. -Manage Take-Off Projects, Submittals, Proposals, Orders, and Billing. -Create and maintain relationships with Clients, Vendors, and all associated parties of project. -Continually expanding knowledge on Lighting Products… Show more -Manage Projects from start to finish, with clear communication, seamless organization, and attentive problem solving while adhering to strict deadlines. -Review and evaluate Architectural and Electrical plans, received from General Contractors and Architects. -Manage Take-Off Projects, Submittals, Proposals, Orders, and Billing. -Create and maintain relationships with Clients, Vendors, and all associated parties of project. -Continually expanding knowledge on Lighting Products, Technologies, Lighting Design and the Lighting Industry. Show less

National Account Manager

• Jan 2016 - Jul 2017

• Managing 30 National Accounts across US, Canada and Puerto Rico, including AMC Theatres, The Cheesecake Factory, and Lucky Brand. • Maintained great relationships with Corporate Contacts. • Product Research and Project Management for Lighting Systems, Fixtures, Lamps and Ballasts. • Work directly with Sales Team to identify ways to support current and potential clients. • Maintaining Vendor Relationships and coordinating with Accounting, Purchasing, Pricing, Quotes, Energy… Show more • Managing 30 National Accounts across US, Canada and Puerto Rico, including AMC Theatres, The Cheesecake Factory, and Lucky Brand. • Maintained great relationships with Corporate Contacts. • Product Research and Project Management for Lighting Systems, Fixtures, Lamps and Ballasts. • Work directly with Sales Team to identify ways to support current and potential clients. • Maintaining Vendor Relationships and coordinating with Accounting, Purchasing, Pricing, Quotes, Energy Services, Maintenance Services, and Warehouse departments. Show less • Managing 30 National Accounts across US, Canada and Puerto Rico, including AMC Theatres, The Cheesecake Factory, and Lucky Brand. • Maintained great relationships with Corporate Contacts. • Product Research and Project Management for Lighting Systems, Fixtures, Lamps and Ballasts. • Work directly with Sales Team to identify ways to support current and potential clients. • Maintaining Vendor Relationships and coordinating with Accounting, Purchasing, Pricing, Quotes, Energy… Show more • Managing 30 National Accounts across US, Canada and Puerto Rico, including AMC Theatres, The Cheesecake Factory, and Lucky Brand. • Maintained great relationships with Corporate Contacts. • Product Research and Project Management for Lighting Systems, Fixtures, Lamps and Ballasts. • Work directly with Sales Team to identify ways to support current and potential clients. • Maintaining Vendor Relationships and coordinating with Accounting, Purchasing, Pricing, Quotes, Energy Services, Maintenance Services, and Warehouse departments. Show less

Shift Supervisor

• Apr 2010 - Jan 2016

• Developed excellent interpersonal skills aimed at providing exceptional customer service. • Answered product questions with up-to-date knowledge of sales and store promotions. • Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations. • Trained new team members with positive reinforcement and respectful, encouraging coaching. • Raised Customer Service Score from 65% to 95% during time as Supervisor. • Exceptional… Show more • Developed excellent interpersonal skills aimed at providing exceptional customer service. • Answered product questions with up-to-date knowledge of sales and store promotions. • Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations. • Trained new team members with positive reinforcement and respectful, encouraging coaching. • Raised Customer Service Score from 65% to 95% during time as Supervisor. • Exceptional hospitality skills aimed at ensuring recurring business and customer retention. Show less • Developed excellent interpersonal skills aimed at providing exceptional customer service. • Answered product questions with up-to-date knowledge of sales and store promotions. • Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations. • Trained new team members with positive reinforcement and respectful, encouraging coaching. • Raised Customer Service Score from 65% to 95% during time as Supervisor. • Exceptional… Show more • Developed excellent interpersonal skills aimed at providing exceptional customer service. • Answered product questions with up-to-date knowledge of sales and store promotions. • Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations. • Trained new team members with positive reinforcement and respectful, encouraging coaching. • Raised Customer Service Score from 65% to 95% during time as Supervisor. • Exceptional hospitality skills aimed at ensuring recurring business and customer retention. Show less