I worked with Devin for several years and I can say that he left his position better than he found it. He is always contributing knowledge base entries, encouragement at the right time, and an overall wealth of knowledge to anyone with questions. His ability to lead without being an official leader in the company is something that will stick with me. In the final days when his position with Insperity was coming to an end, he was still trying to add value and information to our team. You can't tell someone how much character you have because it's something that speaks for itself. He genuinely cares for the product he produces and those he supports.

Devin is a well established and very effective team leader with a skill set that is second to none. Devin was a key player in our effort in developing from the ground up, an inbound/outbound technical support contact center which not only achieves what is considered industry leading NPS results, but which also exceeds all financial and employee (satisfaction) expectations. Through collaboration, his never ending pursuit of excellence and can do attitude, we accomplished what would typically be years worth of work within less than 12 months. Key highlights are: - Rewards and Recognition program for support personnel - A metric based system consisting of KPI's within the individual, team and department levels (Dashboards) - Interactive process flow methodology - Knowledge-base Repository - Metrics - Quality Control - Employee Satisfaction Committee In my career of over 25 years in technology, Devin has been without a doubt, one of the greatest team members I have ever had the opportunity and privilege to work with.

I worked with Devin for several years and I can say that he left his position better than he found it. He is always contributing knowledge base entries, encouragement at the right time, and an overall wealth of knowledge to anyone with questions. His ability to lead without being an official leader in the company is something that will stick with me. In the final days when his position with Insperity was coming to an end, he was still trying to add value and information to our team. You can't tell someone how much character you have because it's something that speaks for itself. He genuinely cares for the product he produces and those he supports.

Devin is a well established and very effective team leader with a skill set that is second to none. Devin was a key player in our effort in developing from the ground up, an inbound/outbound technical support contact center which not only achieves what is considered industry leading NPS results, but which also exceeds all financial and employee (satisfaction) expectations. Through collaboration, his never ending pursuit of excellence and can do attitude, we accomplished what would typically be years worth of work within less than 12 months. Key highlights are: - Rewards and Recognition program for support personnel - A metric based system consisting of KPI's within the individual, team and department levels (Dashboards) - Interactive process flow methodology - Knowledge-base Repository - Metrics - Quality Control - Employee Satisfaction Committee In my career of over 25 years in technology, Devin has been without a doubt, one of the greatest team members I have ever had the opportunity and privilege to work with.

I worked with Devin for several years and I can say that he left his position better than he found it. He is always contributing knowledge base entries, encouragement at the right time, and an overall wealth of knowledge to anyone with questions. His ability to lead without being an official leader in the company is something that will stick with me. In the final days when his position with Insperity was coming to an end, he was still trying to add value and information to our team. You can't tell someone how much character you have because it's something that speaks for itself. He genuinely cares for the product he produces and those he supports.

Devin is a well established and very effective team leader with a skill set that is second to none. Devin was a key player in our effort in developing from the ground up, an inbound/outbound technical support contact center which not only achieves what is considered industry leading NPS results, but which also exceeds all financial and employee (satisfaction) expectations. Through collaboration, his never ending pursuit of excellence and can do attitude, we accomplished what would typically be years worth of work within less than 12 months. Key highlights are: - Rewards and Recognition program for support personnel - A metric based system consisting of KPI's within the individual, team and department levels (Dashboards) - Interactive process flow methodology - Knowledge-base Repository - Metrics - Quality Control - Employee Satisfaction Committee In my career of over 25 years in technology, Devin has been without a doubt, one of the greatest team members I have ever had the opportunity and privilege to work with.