Experience

Carlyle Financial

• United States
• Financial Services
• 1 - 100 Employee

• Mortgage Loan Officer

  • Apr 2018 - Present

  Beverly Hills, CA

• Client Success Manager

  • Jun 2015 - Jun 2018

  Beverly Hills, CA Responsible for organizing mortgage bankers' communication channels. Under direction of the mortgage banker, help change/extend loans and request pricing exceptions as needed. Prepare pre-approval letters. Check, verify and enter data for mortgage loan application. Conduct regular pipeline reviews. Inspect and assess team response and turn times to minimize lock expirations, missed contingency and keep closings on schedule. Initiate follow-up closing conversation with client – confirms… Show more Responsible for organizing mortgage bankers' communication channels. Under direction of the mortgage banker, help change/extend loans and request pricing exceptions as needed. Prepare pre-approval letters. Check, verify and enter data for mortgage loan application. Conduct regular pipeline reviews. Inspect and assess team response and turn times to minimize lock expirations, missed contingency and keep closings on schedule. Initiate follow-up closing conversation with client – confirms scheduled closing date, time, location of closing, etc.



Bank of the West

• Banking
• 1 - 100 Employee

• Commercial Loan Specialist II - Risk Sensitive

  • Aug 2014 - May 2015

  Develop an in-depth understanding of assigned portfolios and varying loan products (CRE loans, AG loans, SBA loans, etc.) to provide quality customer service while protecting bank assets. Evaluate complex notes and agreements to achieve proper boarding and accounting entries Ensures compliance with Federal and State regulations by monitoring loan portfolio and submitting requests for certification/validation by account officers. Interface with commercial lenders, credit officers, and… Show more Develop an in-depth understanding of assigned portfolios and varying loan products (CRE loans, AG loans, SBA loans, etc.) to provide quality customer service while protecting bank assets. Evaluate complex notes and agreements to achieve proper boarding and accounting entries Ensures compliance with Federal and State regulations by monitoring loan portfolio and submitting requests for certification/validation by account officers. Interface with commercial lenders, credit officers, and various internal departments. Interfaces with the commercial loan documentation unit for mutual concurrence on loan accounting structure and disposition of loan documents. Show less



Essex Credit Corporation/ Bank of the West

• Closing/ Funding Coordinator

  • Mar 2013 - Jul 2014

  San Francisco Bay Area Closing Duties: Confirms closing dates, location, required documents, and funds due at closing with borrowers and necessary team members. (Product types include: Recreational Consumer Loans, Higher-Priced Mortgage Loans, Recreational Corporate/Trust/LLC Loans) Responsible for preparing and distributing loan closing documents in accordance with closing instruction, compliance with corporate policies and procedures, as well as, compliance with all state and federal regulations and… Show more Closing Duties: Confirms closing dates, location, required documents, and funds due at closing with borrowers and necessary team members. (Product types include: Recreational Consumer Loans, Higher-Priced Mortgage Loans, Recreational Corporate/Trust/LLC Loans) Responsible for preparing and distributing loan closing documents in accordance with closing instruction, compliance with corporate policies and procedures, as well as, compliance with all state and federal regulations and requirements (including but not limited to: TILA, Dodd-Frank, SAFE, AML, BSA, OFAC, US Patriot Act, CIP, etc.) Addresses inquiries and resolves deficiencies as presented by customers, vendors and internal staff, professionally and in a timely manner. Problem solving and critical thinking skills. Maintains open communication interdepartmentally, and within team members, team leaders and managers. Elevates issues as needed. Funding Duties: Performs final audit on all borrower documents presented pre-closing; audits for final verification of collateral ownership and identity. Reviews credit decisions administered by credit officers prior to funding, audits for compliance with all state and federal regulations and requirements (including but not limited to: TILA, ECOA, FCRA, FACTA, AML, BSA, OFAC, Dodd-Frank, US Patriot Act, CIP etc.) Differentiates between loan products (mortgage/recreational and individual/corporate/trust/LLC) and audits accordingly. Closely adheres to all requirements necessitated by federal agencies and regulators Initiates the disbursement of loan proceeds and comments on any action taken on loan; Prepares loan for boarding into the system Successfully prioritizes in a high production lending environment. Maintains working knowledge of several technology platforms used to produce loan documents, process consumer applications and create contracts. (Including but not limited to: LaserPro, Appro Application Manager, Appro Operations Manager, Application Xtender) Show less



Essex Credit/Bank of the West

• Customer Service Specialist

  • Jun 2012 - Mar 2013

  Answered incoming customer and vendor calls, entered customer and dealer submitted credit applications and outside lender credit decisions for review Trained new Customer Service Representatives Performed clerical duties including, but not limited to, creating reports and spreadsheets, setting up/maintaining digital files, copying and faxing documents, typing, sorting and distributing mail, and ordering and stocking office supplies



Knowledge Based Management

• United Kingdom
• Business Consulting and Services

• Office Manager

  • Feb 2009 - Mar 2010

  Developed efficiency enhancing workflows enabling easier retrieval of information by establishing an updated filing system for tracking available properties, and potential tenants & investors to improve inventory management Processed client documents and data including leases, consumer credit reports, background checks and eviction paperwork Utilized online advertising and social networking tools to market rentals and investment properties Created and delivered marketing presentations… Show more Developed efficiency enhancing workflows enabling easier retrieval of information by establishing an updated filing system for tracking available properties, and potential tenants & investors to improve inventory management Processed client documents and data including leases, consumer credit reports, background checks and eviction paperwork Utilized online advertising and social networking tools to market rentals and investment properties Created and delivered marketing presentations and materials including: brochures, PowerPoint presentations, and multi-platform advertisements. Directed all administrative and project support efforts for multiple executives; managed daily tasks including faxing, copying, errands, dictation, scheduling, and screening and directing calls Show less