Experience

leftclick - South Africa

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Technology Technician

  • Aug 2016 - Present

• Site Administrator

  • Sep 2016 - Present


Self employed
• Real Estate
• 1 - 100 Employee
• IT Technician

  • Aug 2016 - Sep 2016


Wyred IT

• United States
• IT Services and IT Consulting

• IT System Administrator / IT Network Administrator / IT Technician

  • Aug 2014 - Sep 2016

  1.Visiting and managing sites, trouble shooting various issues 2.Liaising with clients on best possible solutions for network infrastructure and other concerns 3.Maintaining backup integrity and security programs 4.Creating users on Active Directory, managing policies and other server maintenance checks 5.Researching and keeping up to date with technology by implementing systems. 6.Teaching and training new staff , co-ordinate work to staff with a hourly report-back system 7.Installing new networks, laying cable, connecting RJ45s, setting up of routers and access points 8.Implementing systems on inherited servers to better suit the company 9.Setting up servers, experience in working with Microsoft exchange, setting up users outlook accounts, and various other mailing applications 10. 2years Experience on Apple Mac computers and integrating with windows based infrastructure. 11.Repairing of laptops and desktops Show less



Smoken Deli

• South Africa

• General Manager

  • Sep 2013 - Jan 2014

  1.Book Keeping of day to day activities 2.Advertising (Meeting with design agent to set up promotions, advertising in flyers and newspapers) 3.Stock Control (Assessing stock, Planning production) 4.Payroll of 6 staff members. 5.Cash Flow Forecasting and Balance Sheet monthly statements. 6.Banking of weekly takings. 7.Purchasing necessary products for stock production and control 8.Scheduling and Planning of events at Route 44 Stellenbosch Market. 1.Book Keeping of day to day activities 2.Advertising (Meeting with design agent to set up promotions, advertising in flyers and newspapers) 3.Stock Control (Assessing stock, Planning production) 4.Payroll of 6 staff members. 5.Cash Flow Forecasting and Balance Sheet monthly statements. 6.Banking of weekly takings. 7.Purchasing necessary products for stock production and control 8.Scheduling and Planning of events at Route 44 Stellenbosch Market.



Stowe Holdings

• South Africa
• Information Technology & Services
• 100 - 200 Employee

• Data Analyst

  • Dec 2012 - Aug 2013

  1.Monitoring Data of E-fuel contracts and producing data reports of information for Namibia and Botswana Puma service stations.2.Testing pf POS systems software and trouble shooting of related software problems as well as networking problems.3.Ensuring stable network communications to enable transaction data to be recorded by POS system and to be sent to Company’s data base.4.Installing software on service stations POS systems, this being software such as UCS software and Team viewer to enable access directly to POS systems5.Position also encouraged initiative and research to be done to implement better solutions for service station systems. Show less

• Systems Technician - Service Desk

  • May 2012 - Dec 2012

  1. Professionally respond to and assist with all customer queries2. Identify diagnoses and resolve reported incidents in a call-centre environment & communicate solutions to customers.3. Monitors and manages incident-resolution times to comply with agreed contractual service level obligations.4. Assesses viability of telephonic & remote resolution attempts and assigns calls to other departments under consideration of SLA-obligations and financial costs incurred if other departments assist.5. Provides best-possible customer-service at all times.6. Maintain detailed and accurate records of all incidents, diagnostic attempts and actual resolutions, including the relevant classifications & categorizations as provided for in the Call Logging tool. Show less