Technical Support Specialist

• Feb 2023 - May 2023

• Identifies, investigates, and resolves users’ problems. • Assists customers in the optimal use of product(s) in question. • Take support calls, chats, email, and/or other communication from users with inquiries regarding products. • Applies knowledge of engineering and life science to solve problems. • Collaborates with other staff to research and resolve problems. • Collaborate cross-functionally to assist sales in delivering an exceptional experience with our products… Show more • Identifies, investigates, and resolves users’ problems. • Assists customers in the optimal use of product(s) in question. • Take support calls, chats, email, and/or other communication from users with inquiries regarding products. • Applies knowledge of engineering and life science to solve problems. • Collaborates with other staff to research and resolve problems. • Collaborate cross-functionally to assist sales in delivering an exceptional experience with our products and company. • Strive for continuous improvement by tracking metrics and key performance indicators of the Technical Service Department.

Assistant Buyer

• Mar 2022 - Feb 2023

• Plan, monitor and maintain suitable inventory levels. • Research new suppliers and making recommendations to the supply chain manager. • Write, place and track purchase orders sent to vendors. • Ensure products are purchased at the right time, to specification and at a good price. • Negotiated with vendors and built a positive, long-term relationship. • Compile reports on product performance and statistics. • Coordinated with the inventory team, management and stockroom.

Inventory Control Specialist

• Jul 2019 - Jul 2021

• Assist the corporate planner to provide accurate delivery dates for parts and final goods. • Work with manufacturing and inventory control to set up manufacturing lines, replenishment strategies to optimize work flow. • Evaluate stock rotation procedures using lot codes, dates received and expiration dates. • Maintain and organized inventory receipts, documents, and records according to company standards. • Conduct and reviewed weekly and monthly cycle counts. • Support… Show more • Assist the corporate planner to provide accurate delivery dates for parts and final goods. • Work with manufacturing and inventory control to set up manufacturing lines, replenishment strategies to optimize work flow. • Evaluate stock rotation procedures using lot codes, dates received and expiration dates. • Maintain and organized inventory receipts, documents, and records according to company standards. • Conduct and reviewed weekly and monthly cycle counts. • Support continuous improvement processes in support of department and company goals. • Picked and prepared customers’ orders in a timely manner. • Helped create new policies and processes to ensure efficient and accurate inventory control. Show less • Assist the corporate planner to provide accurate delivery dates for parts and final goods. • Work with manufacturing and inventory control to set up manufacturing lines, replenishment strategies to optimize work flow. • Evaluate stock rotation procedures using lot codes, dates received and expiration dates. • Maintain and organized inventory receipts, documents, and records according to company standards. • Conduct and reviewed weekly and monthly cycle counts. • Support… Show more • Assist the corporate planner to provide accurate delivery dates for parts and final goods. • Work with manufacturing and inventory control to set up manufacturing lines, replenishment strategies to optimize work flow. • Evaluate stock rotation procedures using lot codes, dates received and expiration dates. • Maintain and organized inventory receipts, documents, and records according to company standards. • Conduct and reviewed weekly and monthly cycle counts. • Support continuous improvement processes in support of department and company goals. • Picked and prepared customers’ orders in a timely manner. • Helped create new policies and processes to ensure efficient and accurate inventory control. Show less

Production Assembler

• Jul 2017 - Jul 2019

• Read and understand manufacturing work orders, follow procedures, documents and verbal instructions. • Mechanical assembly of parts using basic hand tools. • Completed required paperwork to company and customer standards. • Guided and trained student workers studying in their vocational programs. • Deep understanding of current products. • Assist other team members and departments as needed. • Read and understand manufacturing work orders, follow procedures, documents and verbal instructions. • Mechanical assembly of parts using basic hand tools. • Completed required paperwork to company and customer standards. • Guided and trained student workers studying in their vocational programs. • Deep understanding of current products. • Assist other team members and departments as needed.

Dietary Aide

• Jun 2015 - Aug 2017