Devin Pangburn
Network & Voice Engineer II at Carrier Access IT- Claim this Profile
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Topline Score
Bio
Credentials
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Cisco Certified Specialist - Enterprise Core
CiscoJan, 2022- Oct, 2024 -
Exam 741: Networking with Windows Server 2016
MicrosoftOct, 2017- Oct, 2024 -
Exam 740: Installation, Storage and Compute with Windows Server 2016
MicrosoftSep, 2017- Oct, 2024 -
Cisco Certified Specialist - Enterprise Core
CiscoJan, 2022- Oct, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoMar, 2019- Oct, 2024 -
Fortinet NSE-
FortinetDec, 2019- Oct, 2024 -
CCENT
CiscoSep, 2018- Oct, 2024
Experience
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Carrier Access IT
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Network & Voice Engineer II
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Apr 2023 - Present
Working as a part of the technology team, to provide swift technical support to our users. Gaining experience working with enterprise networking solutions. Gaining experience operating in SOC 2 environments. Gaining experience resolving issues with users directly. Gaining experience working with enterprise collaboration systems. Working as a part of the technology team, to provide swift technical support to our users. Gaining experience working with enterprise networking solutions. Gaining experience operating in SOC 2 environments. Gaining experience resolving issues with users directly. Gaining experience working with enterprise collaboration systems.
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12 Points Technologies, LLC
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United States
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Security and Investigations
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1 - 100 Employee
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Systems Engineer
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May 2022 - Apr 2023
Working with 12 Points to provide nationwide Security and Infrastructure services to various clients. My focus is mainly on Enterprise Networking and VoIP solutions across our client base. Supporting and implementing VMware and Hyper-V virtualized infrastructure. Performing upgrades from Cisco ASA platforms to Cisco FTD appliances managed with FDM Maintaining and managing multiple multisite production networks (Fortinet, Cisco, HP, Meraki) Performing server hardware replacements and migrations in production environments Implementing Cisco Umbrella as an MSSP Implementing/Troubleshooting Cisco WLC and Meraki Wireless networks. Working with Azure Express routing for VDI environments. Implementing Backup solutions for Enterprise environments Gaining experience selecting hardware and planning new topology for network refreshes of production environments Show less
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Voip Engineer
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Nov 2021 - May 2022
Manages and maintains Cisco Unified Communications environment. Performs Jr Systems administration tasks and Jr networking tasks. Manages and maintains Cisco Unified Communications environment for contracted customer environments. Creates documentation for administration, disaster recovery, and upgrade tasks regarding Cisco Unified Communications nodes. Design, implement and troubleshoot Cisco Contact Center Express call scripts. Integrates call scripts with other 3rd party software Interop SIP trunks with multiple PSTNs in a production environment Deploys Duo as an MFA solution. Integrates Duo with Cisco ISE and Cisco ASA for accurate reporting an integration with existing infrastructure. Integrates 3rd party software with contracted customer PBX systems, to include xMedius E-Fax solution, and iMagicle call recording solution. Performs inventory and asset tagging on contracted customer PBX environment hardware and software. Show less
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Advantage Tech
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Voip Engineer
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May 2021 - Feb 2022
Manages and maintains Cisco Unified Communications environment for contracted customer environments. Creates documentation for administration, disaster recovery, and upgrade tasks regarding Cisco Unified Communications nodes. Design, implement and troubleshoot Cisco Contact Center Express call scripts. Integrates call scripts with other 3rd party software Interop SIP trunks with multiple PSTNs in a production environment Deploys Duo as an MFA solution. Integrates Duo with Cisco ISE and Cisco ASA for accurate reporting an integration with existing infrastructure. Integrates 3rd party software with contracted customer PBX systems, to include xMedius E-Fax solution, and iMagicle call recording solution. Performs inventory and asset tagging on contracted customer PBX environment hardware and software. Show less
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Computer Engineer
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Oct 2017 - Feb 2021
Worked with the Cambium team to manage client infrastructure. This Job was an awesome opportunity, I have been exposed to many levels of the OSI model. I have had the privilege of working with physical and virtual infrastructure. I have had the chance to work with Management software, command line interfaces for Cisco, Dell, NetGear, Sonicwall, and HP Hardware with surely more to come. I have been gaining experience working with Cisco UCS, Cisco WebEx Teams cloud Infrastructures, and Cisco's on premises BE4000 system as well. I have been gaining experience working in Microsoft Exchange Server, Active Directory, DNS, DHCP, and Office 365. This organization has allowed me to gain experience working with VMware in a production environment, as well as deploying new environments from scratch. Cambium has also given me a wonderful opportunity to work face to face with clients, this has given me insight into important client relations skill-sets. Cambium is an amazing company and has been a huge blessing. I have completed the MCSA 70-741 and 70-742 exams while working for Cambium Data, Inc. I have completed the Cisco CCNA Routing & Switching Exam as of March 2019. I am currently working towards my Cisco CCNA Security certification currently. Show less
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Team Member
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Nov 2016 - Aug 2017
Working in a small business environment. All Team Members are required to work; sales, customer service, ship orders (ranging from small parcels to pallets and drums), receive shipments ( " " ), as well as manage multiple product lines in our inventory (stocking, ordering more stock, managing products with short shelf lifespans). This position is building my knowledge of small business operations daily. Working in a small business environment. All Team Members are required to work; sales, customer service, ship orders (ranging from small parcels to pallets and drums), receive shipments ( " " ), as well as manage multiple product lines in our inventory (stocking, ordering more stock, managing products with short shelf lifespans). This position is building my knowledge of small business operations daily.
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Order Picker
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Jul 2016 - Nov 2016
Operating in a small team factory/warehouse environment. R.R Donnelley, runs a very fast paced, customer service oriented business. I gained more experience operating in a warehouse setting in this position. This experience helped propel my career forward into my current position. Operating in a small team factory/warehouse environment. R.R Donnelley, runs a very fast paced, customer service oriented business. I gained more experience operating in a warehouse setting in this position. This experience helped propel my career forward into my current position.
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Fire Direction Center Chief / Radio Operator
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Feb 2013 - Jul 2016
Responsible for tracking ammunition expenditures and allotments. Responsible for approving mathematical data applied to 81mm Mortar systems for firing at a specific 8 or 10 digit grid. Responsible for the operation and accountability of $150k-$200k worth of radio communications equipment. Commanded and trained anywhere from 5 to 30 Junior as well as Senior Marines over a 2 year period on Basic and Advanced Fire Direction tactics; as well as basic and advanced radio employment methods. Responsible for tracking ammunition expenditures and allotments. Responsible for approving mathematical data applied to 81mm Mortar systems for firing at a specific 8 or 10 digit grid. Responsible for the operation and accountability of $150k-$200k worth of radio communications equipment. Commanded and trained anywhere from 5 to 30 Junior as well as Senior Marines over a 2 year period on Basic and Advanced Fire Direction tactics; as well as basic and advanced radio employment methods.
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United States Marine Corps
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United States
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Armed Forces
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700 & Above Employee
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0341 Infantry Mortarman
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Aug 2012 - Jul 2016
Leading anywhere from 3 to 30 individuals in various tasks, requiring me to be decisive, operate under strict timelines, as well as perform under extreme pressure. I have also been directly responsibility for the operation, maintenance, employment, and accountability of over $150K worth of communications equipment for periods of up to 6 months at a time. I have over 3 years of experience operating VHF/UHF/HF radios in a field environment as well as SATCOMM. I have a thourough understanding of basic radio theory. I have been charged with creating learning material on various military subjects, and then proceeding to train roughly 20 individuals on the principles, and employment of this knowledge on multiple occasions These responsibilities taught me to be a fast learner, good listener, diligent worker, team player, as well as a tactful leader. Show less
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Education
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2008 - 2012
Crystal Lake South Highschool
High School
Community
