Experience

Presque Isle Downs and Casino

• Casino Host Supervisor/Player's Club Supervisor

  • Jul 2012 - Present

  *interviewed & assisted in the hiring of Player's Club reps, Casino Hosts, and Ambassadors *orchestrated the limo program and provided limo transportation for invited and high-ranked guests *organized VIP parties, off-property events, and gift giveaways for select guests *contributed promotional ideas, examples, and solutions at weekly marketing meetings *interviewed & assisted in the hiring of Player's Club reps, Casino Hosts, and Ambassadors *orchestrated the limo program and provided limo transportation for invited and high-ranked guests *organized VIP parties, off-property events, and gift giveaways for select guests *contributed promotional ideas, examples, and solutions at weekly marketing meetings



Scioto Downs Casino & Racetrack

• Player Development Executive

  • Apr 2012 - Jul 2012

  *relocated and opened this gaming facility and assisted the Marketing Consultant with advertising, PR, and promotional ideas for the new property *hired & trained new Casino Hosts *assisted Hosts on gaming floor with recognizing issues and handling situations by maintaining outstanding and friendly customer service *planned, organized, and orchestrated VIP events for high-end players *relocated and opened this gaming facility and assisted the Marketing Consultant with advertising, PR, and promotional ideas for the new property *hired & trained new Casino Hosts *assisted Hosts on gaming floor with recognizing issues and handling situations by maintaining outstanding and friendly customer service *planned, organized, and orchestrated VIP events for high-end players



Presque Isle Downs & Casino

• United States
• Gambling Facilities and Casinos
• 100 - 200 Employee

• Casino Host

  • Sep 2007 - Apr 2012

  *monitored and assisted guests in all high-limit room table games & slot machines *informed customers, guests, and employees of all promotions & events *consistently increated the database for the Player's Club (new sign-ups) and maintained relationships with ranked table & slot players *efficiently provided limo, hotel, and restaurant accomodations for customers *assisted in interviewing and training new Casino Hosts proper procedures & policies *monitored and assisted guests in all high-limit room table games & slot machines *informed customers, guests, and employees of all promotions & events *consistently increated the database for the Player's Club (new sign-ups) and maintained relationships with ranked table & slot players *efficiently provided limo, hotel, and restaurant accomodations for customers *assisted in interviewing and training new Casino Hosts proper procedures & policies


Lake Erie Speedway
• United States
• Entertainment Providers
• 1 - 100 Employee
• Media Writer

  • May 2009 - Sep 2009

Connosieur Media
• United States
• Telecommunications
• Marketing & Promotions Intern

  • Apr 2008 - Aug 2008