Devin Cai
Basic Development Program (BDP) at PT. Asuransi Umum BCA- Claim this Profile
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Indonesian Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Proficient SEO & Google Ads for Digital Marketing
IDS | International Design SchoolDec, 2022- Oct, 2024 -
RevoU Mini Course Digital Marketing
RevoUDec, 2022- Oct, 2024 -
EFSET English Certificate 72/100 (C2 Proficient)
EF Standard English Test (EF SET)Sep, 2022- Oct, 2024 -
TOEFL PBT English Certificate 523/677
TOEFL®Nov, 2018- Oct, 2024 -
Table Manner Training
The Ritz-Carlton Hotel Company, L.L.C.May, 2018- Oct, 2024 -
TOEIC English Certificate 805/990
International Test CenterMay, 2019- Oct, 2024
Experience
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PT. Asuransi Umum BCA
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Insurance
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300 - 400 Employee
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Basic Development Program (BDP)
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Mar 2023 - Present
Equivalent to Management Trainee (MT) programs that emphasize relevant training to become the finest successful leaders. The job descriptions we practice throughout preparations are: - Comprehend and understand the business process of our company - Participate in any soft- or hard-skill training to develop my character and knowledge - Prepare on complete the Certified General Insurance (CGI) - Conduct On the Job Training (OJT) and properly understand every department - Provide innovations or suggestions for the progress of each one Show less
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PT. Multipro Jaya Prima
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Indonesia
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Computer Networking Products
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1 - 100 Employee
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Information Technology Consultant
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Nov 2021 - May 2022
- Communicating with clients to understand their needs and explain product value - Building relationships with clients based on trust and respect - Collaborating with internal departments to facilitate the fulfilment of client's requirements - Maintaining updated knowledge of company products and services - Resolving complaints and preventing additional issues by improving the processes of our operation - Communicating with clients to understand their needs and explain product value - Building relationships with clients based on trust and respect - Collaborating with internal departments to facilitate the fulfilment of client's requirements - Maintaining updated knowledge of company products and services - Resolving complaints and preventing additional issues by improving the processes of our operation
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PT Agung Podomoro Land, Tbk
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Indonesia
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Real Estate
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700 & Above Employee
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Customer Relations Officer
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Dec 2019 - Apr 2020
- Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Processing orders, forms, applications, and requests - Keeping records of customer interactions, transactions, comments, and complaints - Ensure customer satisfaction and provide professional customer support - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Processing orders, forms, applications, and requests - Keeping records of customer interactions, transactions, comments, and complaints - Ensure customer satisfaction and provide professional customer support
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Wahana Prestasi Logistik
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Indonesia
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Transportation, Logistics, Supply Chain and Storage
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200 - 300 Employee
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Administrative Staff
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Apr 2017 - Aug 2017
- Help to maintain the shop website, updating as and when necessary - Provide advice to customers both by email, face-to-face and by phone - Maintaining the stock control system - Pick, pack and dispatch goods - Handle complaints (e.g. broken goods, late deliveries, etc.) - Help to maintain the shop website, updating as and when necessary - Provide advice to customers both by email, face-to-face and by phone - Maintaining the stock control system - Pick, pack and dispatch goods - Handle complaints (e.g. broken goods, late deliveries, etc.)
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Education
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Universitas Tarumanagara
Bachelor's of Communication Science (S.I.Kom), Social Sciences, Public Relation, Advertising, General Information, and Applied Communication -
Sekolah Katolik Santo Kristoforus
High School Diploma, Natural Sciences, Mathematics, and Statistics