Devesh Soam

Team Leader ( Operation) at CONCENTRIX INSURANCE ADMINISTRATION SOLUTIONS CORPORATION
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Contact Information
us****@****om
(386) 825-5501
Location
Visakhapatnam, Andhra Pradesh, India, IN

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Credentials

  • Lean Six Sigma Green Belt
    Lean Six Sigma Institute
    Nov, 2022
    - Nov, 2024
  • Lean Six Sigma Yellow Belt
    CONCENTRIX INSURANCE ADMINISTRATION SOLUTIONS CORPORATION
    Apr, 2021
    - Nov, 2024

Experience

  • CONCENTRIX INSURANCE ADMINISTRATION SOLUTIONS CORPORATION
    • Philippines
    • Capital Markets
    • 1 - 100 Employee
    • Team Leader ( Operation)
      • Dec 2020 - Present

    • SME ( Operation )
      • Nov 2019 - Dec 2020

    • Senior Claims Analyst Health claims for US Fortune 100 client.
      • Nov 2017 - Nov 2019

  • Tech Mahindra Business Services
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Business Executive
      • Feb 2016 - Sep 2017

      Worked as a Business Support Associate. Job Responsibilities:- Answering courteously inbound calls. Respond to customers' Inquiries. Generating customer interests in the services or products which offered by the company. Providing personalized customer service by responding to the needs of the customer. Manage and update customer database with the status of each customer. Building customer loyalty by the follow up of customer calls. Evaluate problem of the customers and provide logical lasting solutions. Manage filling mailing correspondence and other management tasks. Promoted:- 1April, 2017 - 22 Sep, 2017 as a Subject Matter Expert. Show less

Education

  • Insurance Institute of India
    Insurance
    2019 - 2020
  • Meerut College Meerut Ph.No.0121-4012004, 4012000
    Bachelor's degree, Graduation
    2014 - 2017

Community

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