Deven Tines

Business Analyst at Highrise Consulting, Inc.
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • Apr 2022 - Present

      * Effectively capture functional and technical requirements necessary to accomplish a modification to a software system or development of a new system component

    • Software Team Lead
      • Apr 2018 - Apr 2022

      Test techniques include the process of executing a program or application with the intent of finding software bugs, and verifying that the software product is fit for use.•Software testing can also provide an objective, independent view of the software to allow the business to appreciate and understand the risks of software implementation•Works with requirements analysts and other functional specialists to transform use cases/requirements and other design artifacts into effective testing strategies, plans, and procedures to ensure that functional and performance requirements are satisfied through all phases of the software development process culminating in a successful acceptance test.•Performs software and regression testing using automated testing tools •Supports the system qualification testing and system acceptance testing processes•Ensure coverage of the software requirements through traceability•Track individual test execution progress for effective status reporting.•Participates in the development of test plans, test evaluation reports, and other related documentation.•Report software defects and collaborate with developers to assist with issue resolution•Performs software testing using automated testing tools, for both unit testing and system integration testing.•Supports the system qualification testing and system acceptance testing processes.•Plan test strategies in accordance with project scope or delivery dates.•Provide best estimate of test efforts.•Successfully monitor and track system defect resolutions efforts in a timely manner.•Assist with the development of automated testing.•Accurately and clearly document system defects.•Participate in the use of established test processes and methodologies. Collaborate with the development team; plan and manage the workload; and document test results and metrics Show less

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Software Application Engineer
      • Jul 2013 - Apr 2018

      •Work closely with other team members, business analyst, support team, and software developers to deliver the high quality products in a timely and cost-effective manner. •Successfully perform manual functional test to verify web-based enterprise software solution, data integrity, security, and overall usability. •Create, maintain, and execute comprehensive test plans and test cases against our hardware and software platforms based on an analysis of the requirements, user stories, use cases, and technical design specifications. •Plan test strategies in accordance with project scope or delivery dates. •Provide best estimate of test efforts. • Successfully monitor and track system defect resolutions efforts in a timely manner. •Assist with the development of automated testing. •Accurately and clearly document system defects. •Participate in the use of established test processes and methodologies. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Team Analyst
      • Dec 2012 - Jun 2013

      •Provide email and telephone support to the NIH Electronic Research Administration (eRA) user community and NIH Electronic Research Administration (eRA) Project Team including customers, analysts and developers. •Established core set of response to common inquires during initial rollout of NIH Electronic Research Administration (eRA) Project Team including customers, analyst and developers. •Maintain knowledge of NIH grant process and applications systems. •Provided training for staff within customer support and for customers. •Represent customer support on cross-functional service teams. •Assist Testers with testing Commons functions using Mercury Quality center – Test Director. •Experience with a ticketing system (i.e. Remedy and Footprints) •Point of Contact for the verification, tracking, report failed application identified system issues. •Interface with NIH Staff across organization on resolutions while maintaining ownership of support •Execute SQL Data commands to correct system database information. •Point of Contact for escalations and Service Desk request. Show less

    • Defense and Space Manufacturing
    • 100 - 200 Employee
    • Service Team 1 Liaison
      • Jan 2008 - Jun 2013

      •Provide email and telephone support to the NIH Electronic Research Administration (eRA) user community and NIH Electronic Research Administration (eRA) Project Team including customers, analysts and developers. •Established core set of response to common inquires during initial rollout of NIH Electronic Research Administration (eRA) Project Team including customers, analyst and developers. •Maintain knowledge of NIH grant process and applications systems. •Provided training for staff within customer support and for customers. •Represent customer support on cross-functional service teams. •Assist Testers with testing Commons functions using Mercury Quality center – Test Director. •Experience with a ticketing system (i.e. Remedy and Footprints) •Point of Contact for the verification, tracking, report failed application identified system issues. •Interface with NIH Staff across organization on resolutions while maintaining ownership of support •Execute SQL Data commands to correct system database information. •Point of Contact for escalations and Service Desk request. Show less

Education

  • UMUC
    Computer Systems Networking and Telecommunications
    2013 - 2018

Community

You need to have a working account to view this content. Click here to join now