Client Servicing

• Jan 2022 - Present

- Understanding requirements, discussing brand and communication strategies with the clients - Carrying out brand research, competitor analysis to understand the landscape and assist with the creation of brands and development of a launch strategy - Lead in assimilating client inputs and translating them into clear actionable briefs for the creative team - Developing and maintaining relationships with multiple points of contact at the client’s organization for addressing their queries, approvals, executions and payment follow ups - Proof reading the creatives before presenting the final artworks to the client - Writing advertising copy and other content for different media - Managing new recruitments and social media handles Show less

Sales Manager

• Sep 2020 - Nov 2020

- Responsible for pitching the products to new customers over email and telephone - Liaised with customers and generated sales to achieve the targets as per organizational goals - Reviewed existing leads and developed new strategies to generate sales - Prioritized daily workflow based on the important leads - Prepared product demonstrations for perspective clients - Responsible for pitching the products to new customers over email and telephone - Liaised with customers and generated sales to achieve the targets as per organizational goals - Reviewed existing leads and developed new strategies to generate sales - Prioritized daily workflow based on the important leads - Prepared product demonstrations for perspective clients

Client Servicing Associate

• May 2018 - Sep 2020

- Client interaction for understanding their requirements and address queries in prompt and timely manner - Co-ordinate with internal teams to facilitate meetings with the clients - Develop database, tele-calling, emailing proposals, accounting and operations - Proactively follow up with clients to resolve issues/provide additional information if required - Communicate with contacts at varied levels inside and outside the company regarding new business prospects - Handle team to ensure smooth functioning and resource mobilization Show less

Executive Sales Marketing

• Apr 2016 - Apr 2018

a. Created the content, designs & layouts of various marketing materials (flyers, brochures, hoardings, banners, standees, print ads for newspapers & magazines), and responsible for implementation across different platforms b. Ensured all advertising campaigns and activities have online visibility primarily through social media platforms and websites c. Carried out competitor product analysis and analysed the market trends before launch of new services d. Monitored and measured the effectiveness of every campaign conducted, and reported the results to senior management e. Coordinated with public relations and media teams on industry opportunities and handled media planning & buying f. Worked on various marketing campaigns, sponsorship events, and press conferences and made sure that programs run-up to the deadline on allocated budget g. Prepared monthly budgets, managed vendor payments and expenses, and presented monthly marketing reports to the management Show less

Research Project

• Jan 2016 - Mar 2016

Conducted market research and analysis to determine physicians as well as specialists willingness to adopt CureSpring's 'My Doctors Network' Telemedicine Platform. Developed a marketing plan for the Platform to reach out to the physicians and specialists. Conducted market research and analysis to determine physicians as well as specialists willingness to adopt CureSpring's 'My Doctors Network' Telemedicine Platform. Developed a marketing plan for the Platform to reach out to the physicians and specialists.

Summer Intern

• Apr 2015 - May 2015

Invested the best of my abilities to work on a project to optimize appointment calls, that was regarded with high importance to the hospital, which has enhanced my skills towards improving service quality and patient satisfaction at hospital upto a great extent Invested the best of my abilities to work on a project to optimize appointment calls, that was regarded with high importance to the hospital, which has enhanced my skills towards improving service quality and patient satisfaction at hospital upto a great extent

Summer Intern

• Apr 2013 - May 2013