LETTER OF RECOMMENDATION For: Deven Robillard (Owner), of Bright Services : 215-357-3058 www.brightdeckandroof.com Email: info@brightservicesgroup.com By Jack Holender (homeowner) Blue Bell, PA It is my pleasure to write this unsolicited letter of recommendation on behalf of Deven Robillard. Bright Services was the company I used to do the deck stripping and deck staining project in the fall of 2015. I am extremely pleased with the final result. Specifically, I would give Deven (Bright Services) top marks in the following areas: Quality of work performed. The quality of work done was consistently top notch. Integrity and professionalism. Deven was professional, reliable, courteous, and respectful of our property and privacy. They had an old school work ethic, good work habits, strong safety orientation, and emphasized getting the job done right rather than doing it fast. Their pride in the work was evident and tidied up at the end of the workday. Project management and coordination. Deven was knowledgeable about all aspects of our project, and was able to plan, coordinate and manage the activities. Effective communication. Deven’s communication (whether by cell phone, text or email) was always clear, informative, and helpful. He was either available on his cell phone, or returned my phone call within 2-3 hours. We never had a single miscommunication throughout this project. Truth in advertising. In his proposal, Deven gave a clear breakdown of costs for the project. When the project was completed, all the work was done as described and agreed upon, and there were no hidden costs, extra expenses or unpleasant surprises. As a homeowner and customer, I felt Deven (Bright Services) delivered exactly what he had promised, at the agreed upon price. Value. Although Deven’s bid was not the lowest, I am absolutely convinced that he delivered the best value (in terms of the work done) for the price. In closing, I am extremely impressed with his work. In a world where shoddy workmanship and poor service are unfortunately all too common, Deven is indeed a rare find. I have been a homeowner for over 40 years, and I took this unprecedented step of writing an unsolicited letter of recommendation for Deven because I believe that exceptional work should be recognized. I would not hesitate to hire Deven again, or to recommend him to my friends and neighbors. I recommend Deven Robillard to you most enthusiastically, and without any reservations. If you have any questions about my experience with Deven – Bright Services, please feel free to call me at 610-304-6584 Jack Holender - A very satisfied homeowner

Deven and his team at Roof-to-Deck have provided outstanding service for our customers at Elite Exteriors, Inc. and for our home. He has a commitment to superior performance and a humble, giving nature of "looking out for others" - that sets him apart. Deven has our customers best interests in mind always, including how he can drive others to succeed. We have relied on Deven for his business sense and ethical approach. We will continue to recommended Deven personally and his company for their services such as pressure washing, staining, ice dam removal services, and deck cleaning & sealing.

LETTER OF RECOMMENDATION For: Deven Robillard (Owner), of Bright Services : 215-357-3058 www.brightdeckandroof.com Email: info@brightservicesgroup.com By Jack Holender (homeowner) Blue Bell, PA It is my pleasure to write this unsolicited letter of recommendation on behalf of Deven Robillard. Bright Services was the company I used to do the deck stripping and deck staining project in the fall of 2015. I am extremely pleased with the final result. Specifically, I would give Deven (Bright Services) top marks in the following areas: Quality of work performed. The quality of work done was consistently top notch. Integrity and professionalism. Deven was professional, reliable, courteous, and respectful of our property and privacy. They had an old school work ethic, good work habits, strong safety orientation, and emphasized getting the job done right rather than doing it fast. Their pride in the work was evident and tidied up at the end of the workday. Project management and coordination. Deven was knowledgeable about all aspects of our project, and was able to plan, coordinate and manage the activities. Effective communication. Deven’s communication (whether by cell phone, text or email) was always clear, informative, and helpful. He was either available on his cell phone, or returned my phone call within 2-3 hours. We never had a single miscommunication throughout this project. Truth in advertising. In his proposal, Deven gave a clear breakdown of costs for the project. When the project was completed, all the work was done as described and agreed upon, and there were no hidden costs, extra expenses or unpleasant surprises. As a homeowner and customer, I felt Deven (Bright Services) delivered exactly what he had promised, at the agreed upon price. Value. Although Deven’s bid was not the lowest, I am absolutely convinced that he delivered the best value (in terms of the work done) for the price. In closing, I am extremely impressed with his work. In a world where shoddy workmanship and poor service are unfortunately all too common, Deven is indeed a rare find. I have been a homeowner for over 40 years, and I took this unprecedented step of writing an unsolicited letter of recommendation for Deven because I believe that exceptional work should be recognized. I would not hesitate to hire Deven again, or to recommend him to my friends and neighbors. I recommend Deven Robillard to you most enthusiastically, and without any reservations. If you have any questions about my experience with Deven – Bright Services, please feel free to call me at 610-304-6584 Jack Holender - A very satisfied homeowner

Deven and his team at Roof-to-Deck have provided outstanding service for our customers at Elite Exteriors, Inc. and for our home. He has a commitment to superior performance and a humble, giving nature of "looking out for others" - that sets him apart. Deven has our customers best interests in mind always, including how he can drive others to succeed. We have relied on Deven for his business sense and ethical approach. We will continue to recommended Deven personally and his company for their services such as pressure washing, staining, ice dam removal services, and deck cleaning & sealing.

LETTER OF RECOMMENDATION For: Deven Robillard (Owner), of Bright Services : 215-357-3058 www.brightdeckandroof.com Email: info@brightservicesgroup.com By Jack Holender (homeowner) Blue Bell, PA It is my pleasure to write this unsolicited letter of recommendation on behalf of Deven Robillard. Bright Services was the company I used to do the deck stripping and deck staining project in the fall of 2015. I am extremely pleased with the final result. Specifically, I would give Deven (Bright Services) top marks in the following areas: Quality of work performed. The quality of work done was consistently top notch. Integrity and professionalism. Deven was professional, reliable, courteous, and respectful of our property and privacy. They had an old school work ethic, good work habits, strong safety orientation, and emphasized getting the job done right rather than doing it fast. Their pride in the work was evident and tidied up at the end of the workday. Project management and coordination. Deven was knowledgeable about all aspects of our project, and was able to plan, coordinate and manage the activities. Effective communication. Deven’s communication (whether by cell phone, text or email) was always clear, informative, and helpful. He was either available on his cell phone, or returned my phone call within 2-3 hours. We never had a single miscommunication throughout this project. Truth in advertising. In his proposal, Deven gave a clear breakdown of costs for the project. When the project was completed, all the work was done as described and agreed upon, and there were no hidden costs, extra expenses or unpleasant surprises. As a homeowner and customer, I felt Deven (Bright Services) delivered exactly what he had promised, at the agreed upon price. Value. Although Deven’s bid was not the lowest, I am absolutely convinced that he delivered the best value (in terms of the work done) for the price. In closing, I am extremely impressed with his work. In a world where shoddy workmanship and poor service are unfortunately all too common, Deven is indeed a rare find. I have been a homeowner for over 40 years, and I took this unprecedented step of writing an unsolicited letter of recommendation for Deven because I believe that exceptional work should be recognized. I would not hesitate to hire Deven again, or to recommend him to my friends and neighbors. I recommend Deven Robillard to you most enthusiastically, and without any reservations. If you have any questions about my experience with Deven – Bright Services, please feel free to call me at 610-304-6584 Jack Holender - A very satisfied homeowner

Deven and his team at Roof-to-Deck have provided outstanding service for our customers at Elite Exteriors, Inc. and for our home. He has a commitment to superior performance and a humble, giving nature of "looking out for others" - that sets him apart. Deven has our customers best interests in mind always, including how he can drive others to succeed. We have relied on Deven for his business sense and ethical approach. We will continue to recommended Deven personally and his company for their services such as pressure washing, staining, ice dam removal services, and deck cleaning & sealing.