Deven Heller

Optical Lab Manager at Eyeglass World
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Contact Information
us****@****om
(386) 825-5501
Location
IN

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Experience

    • United States
    • Retail
    • 200 - 300 Employee
    • Optical Lab Manager
      • Apr 2021 - Present

      Opened and/ or closed store several days every week by counting registers, preparing deposits, and storing and filing all daily paperwork. Went over daily goals with staff to make sure the team and store are successful. Sold glasses according to patients' lifestyles and doctor's recommendations Adjusted and dispensed glasses to patients Worked as an O.D. Tech to administer pre-tests for eye examinations. Scheduled appointments for Optometrist including pulling and filing insurance information for the patients. Operate and maintain machinery used to cut and shape lenses. Ensuring glasses are finished on time. Work with retail staff to maximize store success.

    • United States
    • Construction
    • 1 - 100 Employee
    • Inside Sales
      • Apr 2017 - Apr 2021

      Job duties included unloading incoming material from trucks and stocked and labeled merchandise, accurately verifying inventory computations by comparing and investigating inventory reports to physical stock and reporting any correcting errors and discrepancies. Duties also included reviewing orders with management and kept them updated on customer needs, concerns, and up-selling opportunities. Duties also included collaborating with line technicians to prevent downtime and proactively inspected inventory for scratches, defects, or other damage. In charge of scheduling deliveries ad verifying the accuracy of said deliveries.

    • Construction
    • 300 - 400 Employee
    • Pre-Apprentice
      • Jun 2016 - Nov 2016

      Determined serviceability and replacement needs for equipment by managing the regularly scheduled inspections. Performed routine maintenance functions and performed adjustments on equipment. Handled repair, and maintenance work, including fabrication and installation of parts, aligning and fastening materials together, building and bracing. Determined serviceability and replacement needs for equipment by managing the regularly scheduled inspections. Performed routine maintenance functions and performed adjustments on equipment. Handled repair, and maintenance work, including fabrication and installation of parts, aligning and fastening materials together, building and bracing.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Associate Trainer
      • Jun 2014 - May 2016

      Leveraged excellent communication and relationship building skills to provide an unparalleled level of customer service and satisfaction. As an Associate Trainer, trained others to positively engage with customers, take orders, and ensure trainee informed customers of daily promotions. Ensured top-flight customer service while driving staff training, development, and team motivation. Ability to demonstrated superior customer services skills by dealing with the respondent in a professional and courteous manner.

Education

  • Ivy Tech Community College
    Ongoing, General Studies
  • Westfield High School
    High School Diploma

Community

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