Experience

Brar's

• Canada
• Food & Beverages
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2023 - Present

  Greeting customers, take their orders, and input them accurately into the POS (Point of Sale) system. Offer menu suggestions, answer questions about ingredients, and provide information on special promotions or discounts. Perform opening and closing duties, such as setting up the cashier station, reconciling cash, and completing end-of-day reports. Accurately process cash, credit card, and digital payment transactions, ensuring the proper recording of sales and maintaining cash register accuracy. Handle refunds and exchanges promptly and efficiently. Provide exceptional customer service by promptly addressing customer inquiries, concerns, and complaints. Ensuring that customers' needs are met and that they leave the restaurant satisfied with their experience. Promote additional menu items, special promotions, or add-ons to increase sales and enhance the customer's dining experience. Stay updated on the menu, ingredients, and pricing to provide accurate information to customers. Stay informed about any changes in specials, promotions, or menu items. Adhere to food safety and hygiene standards, as well as all restaurant policies and procedures. Follow cash handling procedures accurately and maintain the security of the cash register and funds. Show less



Select Flowers

• Australia
• Retail

• Store Cashier

  • Jan 2023 - Mar 2023

  Participate in arranging and displaying flowers, plants, and related products in an appealing and attractive manner. Help maintain an aesthetically pleasing store environment. Handle phone and online orders professionally, accurately recording customer preferences and delivery details. Coordinate with the delivery team to ensure timely and accurate order fulfillment. Work closely with the floral design team, delivery personnel, and other store staff to ensure smooth operations, excellent customer service, and a cohesive customer experience. Identify opportunities to upsell additional products or complementary items, such as vases, cards, or gift items, to enhance customer satisfaction and increase sales. Show less



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Human Resources Executive

  • Feb 2021 - Aug 2021

  Develop and implement effective recruitment strategies to attract and hire qualified candidates. Coordinate job postings, screen resumes, conduct interviews, and facilitate the selection process. Collaborate with hiring managers to ensure proper onboarding and orientation of new employees. Identify training needs within the organization and design or source appropriate training programs. Coordinate employee development initiatives, including workshops, seminars, and leadership training. Collaborate with managers to support employee career development and succession planning efforts. Facilitate effective communication channels between management and employees. Prepare and deliver internal communications regarding HR policies, programs, and organizational changes. Foster open communication to ensure transparency and employee engagement. Scheduling meetings and trainings for associates. Managed the training of multiple classes at a time and took care of all the digital assets of the company singlehandedly. Management of socioeconomic status Update associate's behavior status. Show less