Devansh Gupta

Support Lead at iBoss Tech Solutions Pvt. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Agra, Uttar Pradesh, India, IN

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Experience

    • India
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Support Lead
      • Aug 2022 - Present

      I was handling overall operations and support of Safeguard international insurance domain. It basically gives insurance for cars, motorbikes and yatch. Each company has their own UI and is basically dived into EAS and LGY . We are the one who solely provide Support and solutions from Priority 5 to priority 1 issue. We cordinate with different teams like data structure, infra, Linix, QA, development team to get the issue resolved. I was handling overall operations and support of Safeguard international insurance domain. It basically gives insurance for cars, motorbikes and yatch. Each company has their own UI and is basically dived into EAS and LGY . We are the one who solely provide Support and solutions from Priority 5 to priority 1 issue. We cordinate with different teams like data structure, infra, Linix, QA, development team to get the issue resolved.

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Solution specialist
      • Feb 2022 - Jul 2022

      LAUNCHER SOLUTIONS is a technology products and services company built on the foundation of care, innovation, understanding, and speed. It specializes in loan originations for subprime/nearprime automotive lending institutions, regional banks, and credit unions. Its innovative products include : appTRAKER LOS – A loan origination system like no other myACCOUNT.CARE – A customer self-service and communication solution myDEALER.CARE – A dealer relationship management system appTRAKER DOCS – A paperless document retention system LAUNCHER.SOLUTIONS has service offerings aimed at helping its clients with projects related to data analytics, data integration, telephony, and custom web development. My responsibility as a solution specialist is adept at meeting customer expectations and resolving issues in a timely, professional manner. Skilled at tracking customer balances, approving loan applications, and verifying customer information. Specialize in establishing productive relationships with customers seeking financing options. Show less

    • Singapore
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Software Engineer
      • Feb 2019 - Feb 2022

      A.S. Watson Group (or A.S. Watson or ASW) is the world's largest health and beauty retail group, with over 16,000 stores in 27 markets worldwide serving over 5.3 billion customers every year, and over 137 million loyalty programs members.It Spreads its business in different countries operated by many inventory warehouse operations. The Project helps to analyze the Production data across 6 different countries hence maintains a huge data warehousing. Project aggregates the People orders ensuring smooth flow of operations from ordering till delivery. We ensure no delays in order delivery by actively monitoring end to end process and resolving any issues faced by local warehouse team within specified time period Show less

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Software Engineer
      • Aug 2017 - Jan 2019

      Development Bank of Singapore (DBS) is the largest bank in Singapore with specialization in Finance and Risk Platform .It accumulates the journal and ledger accounts from different upstreams and send the consolidated financial statements to the downstream applications .It Spreads its business in different countries operated by many Datawarehouse Datacenters. The Project helps to analyze the Production data across 18 different countries hence maintains a huge datawarehousing. Project aggregates the Peoplesoft General Ledger and Aggregate Journals, Murex Mainframe, Financial firm accounts and sends reports to downstream to verify user data. Worked on Multiple applications like Financial and Risk consolidator, Peoplesoft accounts and Credit Management system Show less

Education

  • GLA University
    BCA, Computer and Information Sciences and Support Services
    2014 - 2017

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