Experience

Proton Edar

• Malaysia
• Retail
• 1 - 100 Employee

• State Manager-Melaka

  • Apr 2022 - Present

  1. To manage 11 sales outlet across Malacca2. Management of monthly sales & SSI target.3. Ensuring invoice target being met on monthly basis4. Constant sales team engagement5. In depth study/analysis of competitors, buyer's profile and area demographic in order to capture more sales.

• State Manager - Central Region

  • Jun 2017 - Mar 2022

  1. Few rotations in Central Region(comprises of 3 Zones) during this period2. Managed Zone 1 and Zone 2,where each zones comprises of about 16 outlets.3. To drive and meet monthly and yearly sales target.4. To manage invocing target5. To ensure SSI taget of 915 points is being met6. To have constant engagement with sales team, ensuring whole team shares the common goals7. Planning & strategizing of marketing activities8. In depth analysis of market area, competitors, buyer's profile for better penetration & potential growth Show less

• Regional Sales Manager-Southern Region

  • May 2016 - May 2017

  1. To manage 47 outlets (Dealers & Branches) across 3 states - Negeri Sembilan, Melaka & Johor2. Ensuring states and region met monthly and AMP targets.3. To ensure outlets operation in line with Principal's guideline4. To synergize sales and service team towards customer satisfaction5. Provide market intelligence, and robust planning on various marketing strategies.

• Business Head Unit - Central Region

  • Feb 2016 - Apr 2017

  1. To manage 2 branches in Kuala Lumpur2. Management of sales and service for both outlets3. To ensure sales target being met, together with service and B&P management.4. Efficient management of manpower for optimum performance

• Head of Strategic Business Unit-Central Region

  • Oct 2015 - Jan 2016

  1. Managing 35 outlets(Sales & Service) in Kuala Lumpur amd Selangor2. To drive the sales and service targets3. To synergize sales and service team towards company goals.4. To plan and execute various marketing plans to support monthly sales.5. To manage SSI and CSI targets towards customer excellence.

• Head of Strategic Business Unit-East Cost Region

  • Mar 2015 - Sep 2015

  1. To manage 24 outlets(Dealers & Branches) across 3 states(Pahang, Terengganu & Kelantan)2. To monitor and manage sales & service targets3. Planning and execution of sales promotions.4. To synergize the sales and service departments to meet customers demands, and ensuring the Sales Satisfaction Index & Customer Satisfaction Index is met.

• State Business Manager

  • Oct 2014 - Feb 2015

  1. Managing 8 dealers in Kalng Valley2. To manage dealers stock ageing & debtors3. To improvise daily transactions4. To drive team towards achieving monthly & AMP sales targets

• Regional Sales Manager - Central

  • May 2013 - Sep 2014

  1. To manage 35 sales outlet(dealers & branches) in Klang Valley2. To drive monthly & yearly sales target3. To ensure monthly invoicing being met4. Overseeing dealers daily operation & making sure its in tandem with Principal's guidelines.

• Dealer Operation Manager

  • May 2010 - Apr 2013

  1. To manage a group of 10 dealers in Kalng Valley2. To ensure CI Compliance at all times3. To drive Area/outlets to meet sales target set by the Management

• Customer Service Representative/Team Leader

  • Jun 2004 - Apr 2010

  1. Customer solution provider(Sales & Service)2. Providing precise and accurate information to customers3. To manage and provide solutions to customer's enquiry or feedback via email.4. Customers management also done via face to face at sales/service outlets5. To attend customer complaints via Tribunal Court should cases being highlighted to this level.