Devan Petersen
Manager of IT Operations at Five Star Airport Alliance Company Inc.- Claim this Profile
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Bio
Experience
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Five Star Airport Alliance Company Inc.
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Automation Machinery Manufacturing
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1 - 100 Employee
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Manager of IT Operations
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May 2016 - Present
SLC, UT Responsible for all IT products, services, and applications.
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Network Engineer
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Mar 2013 - May 2016
Greater Salt Lake City Area Responsibilities include: • Cisco Firewalls • Cisco Routers • Cisco Switches • Cisco Wireless AP • Remote Access\VPN • IP Address Management • Riverbed (SteelHead) • Exchange Server 2010\2013 • Mail Gateway • Whats Up Gold (SNMP) • Security • DFS Replication • Group Policy Management • Active Directory • Server\Storage • Symantec Endpoint Protection • End User Support • Remote Site Management
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Select Portfolio Servicing inc.
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United States
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Network Engineer
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Feb 2012 - Mar 2013
As a network engineer at Select Portfolio Servicing my primary job responsibilities include, switching, wiring, and Web Security. I am responsible for all switching from core layer to access layer and have flawlessly implemented distribution, and access layer switches. I have been the primary engineer in charge of overall device maintenance to include hardware replacement, software upgrades, and deployment of new network devices. As the engineer over the Cisco Ironport I have been in… Show more As a network engineer at Select Portfolio Servicing my primary job responsibilities include, switching, wiring, and Web Security. I am responsible for all switching from core layer to access layer and have flawlessly implemented distribution, and access layer switches. I have been the primary engineer in charge of overall device maintenance to include hardware replacement, software upgrades, and deployment of new network devices. As the engineer over the Cisco Ironport I have been in charge of day to day operations, hardware upgrade\replacement. I have also migrated Ironport to new domain authentication as well as multi-domain authentication while re-architecting all of the access control policies for greater security control. I have coordinated several wiring and re-wiring projects from copper to fiber. This includes new locations and optimization of current infrastructure. I am a backup for several different network and security devices. I am familiar with F5 load balancers, Cisco ASA Firewalls. While not my primary function I am proficient with the architecture, design, and operation of these devices. As a network engineer I have received the CCENT & CCNA certifications. I am currently studying for the CCNA Security and CCNP certifications.
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Help Desk Tech II
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Feb 2010 - Feb 2012
Greater Salt Lake City Area Responsibilities included, tracking the physical inventory, deployment and repair of client desktops, and user account\access management. I was also an escalation point for help tickets prior to being escalated to development or infrastructure resources. As a helpdesk technician I was a jack of all trades, I aided in diagnosing database issues, application bugs, and overall network communication problems. I was primarily responsible for maintenance of desktop hardware and software. I… Show more Responsibilities included, tracking the physical inventory, deployment and repair of client desktops, and user account\access management. I was also an escalation point for help tickets prior to being escalated to development or infrastructure resources. As a helpdesk technician I was a jack of all trades, I aided in diagnosing database issues, application bugs, and overall network communication problems. I was primarily responsible for maintenance of desktop hardware and software. I created and maintained most of our desktop software images and was the primary technician for advance hardware and software troubleshooting.
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LSR II
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Jan 2009 - Jan 2010
Mortgage loan servicing
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Zions Bancorporation
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United States
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Banking
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700 & Above Employee
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Collector II
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Jan 2008 - Jan 2009
Collect on Overdraft accounts, Checking accounts, and Credit Card accounts.
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Huish Detergents
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Consumer Goods
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1 - 100 Employee
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Production Supervisor
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Dec 2006 - Dec 2007
West Valley City, UT
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United States Marine Corps
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United States
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Armed Forces
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700 & Above Employee
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Team Leader, Squad Leader
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Sep 2002 - Sep 2006
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Skymail International
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United States
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Printing Services
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1 - 100 Employee
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Sorter
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2001 - 2002
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