Experience

First Tech Federal Credit Union

• United States
• Financial Services
• 700 & Above Employee

• Assistant Experience Center Manager

  • Jan 2022 - Present

  Relationship and operations management. Led a team of up to four member advocates. Developed and trained new and existing teammates in operational soundness and relationship building. Helped drive team to 30-50% improvement in metrics quarter over quarter. Had 3 Low Risk Audits and 2 Moderate Audits in 2022-2023 years with 3 different branch teams while driving high performance in sales and deposit balance growth.

• Senior Financial Solutions Representative

  • Oct 2018 - Jan 2022

  Top performer across multiple regions, consistently achieving 100-150% to all metrics.

• Financial Solutions Representative II

  • May 2014 - Oct 2018

  Member advocacy, relationship building, end to end member experience. EDGE sales process. Financial sales, consumer lending sales, and financial guidance.



Self-Employed

• Bellevue, Washington

• Freelance Writer

  • Feb 2017 - Present



Vanquish the Foe

• Contributing Author

  • Dec 2013 - Present

  Contributing articles concerning BYU collegiate athletics for SB Nation. Contributing articles concerning BYU collegiate athletics for SB Nation.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Personal Banker

  • May 2013 - May 2014

  Financial sales, consumer lending sales, and financial guidance. Financial sales, consumer lending sales, and financial guidance.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Personal Banker II

  • Oct 2010 - May 2013

  Financial sales, consumer lending sales, and financial guidance. Financial sales, consumer lending sales, and financial guidance.



EXPRESS

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2010 - Aug 2011

  Retail sales, cash handling, display. Retail sales, cash handling, display.



Bellevue School District

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Assistant Track and Field Coach

  • Feb 2009 - Jun 2011

  Athlete development, strength training and conditioning, and counseling at Sammamish High School.

• Substitute Para Educator

  • Nov 2008 - Dec 2009

  Teaching assisting, and one on one student instruction.

• Middle School Reader

  • May 2008 - Jun 2009

  Grading and analysis of middle school student English papers.



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Data Collector

  • Oct 2008 - Feb 2009

  Data collection, participant location and survey administration. Data collection, participant location and survey administration.



The Seattle Times

• United States
• Newspaper Publishing
• 700 & Above Employee

• New Business Sales Associate

  • Mar 2008 - May 2008

  Media sales, project management, department coordination and advertising sales. Media sales, project management, department coordination and advertising sales.



EXPRESS

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2007 - Feb 2008

  Retail sales, cash handling, display. Retail sales, cash handling, display.