Experience

Compassionate Finance

• United States
• Information Technology & Services
• 1 - 100 Employee

• Customer Care Specialist

  • May 2016 - Present

  • Assisting and providing excellent customer service to Compassionate Finance and Ortho Banc providers and customers with all questions related to their account(s). • Providing efficiency and timely notification when addressing providers and customers when filing bankruptcy. • Managed two separate software systems for different departments and working offline tasks. • Created training SOPs and assisted training new hires. • Assisting and providing excellent customer service to Compassionate Finance and Ortho Banc providers and customers with all questions related to their account(s). • Providing efficiency and timely notification when addressing providers and customers when filing bankruptcy. • Managed two separate software systems for different departments and working offline tasks. • Created training SOPs and assisted training new hires.



BROOKDALE WHITE ROCK

• United States
• Individual and Family Services
• 1 - 100 Employee

• Director of Activities Memory Care

  • Jan 2016 - May 2016

  • Specialized in Alzheimer's and Dementia residents • Organized monthly calendar • Manager on duty responsibilities • Direct supervisor over care associates in programming • Member of the leadership team • Answered phones and gave tours when manager in duty • Created resident activities • Tended to the needs of the residents and their families • Scheduled entertainers and volunteers for events • Organized all activity rooms • Procurement of supplies • Specialized in Alzheimer's and Dementia residents • Organized monthly calendar • Manager on duty responsibilities • Direct supervisor over care associates in programming • Member of the leadership team • Answered phones and gave tours when manager in duty • Created resident activities • Tended to the needs of the residents and their families • Scheduled entertainers and volunteers for events • Organized all activity rooms • Procurement of supplies



Juliette Fowler Communities

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Wellness Specialist/Life Enrichment Coordinator for Assisted Living

  • Jun 2015 - Jan 2016

  • Organized monthly calendar• Developed resident activities• Client relationships/customer service• Tended to the needs of the residents and their families• Scheduled entertainers and volunteers for events• Organized the activity room• Procurement of supplies

• Front Desk Receptionist/Courtesy Patrol

  • May 2014 - Jun 2015

  • Managed daily activities for residents• Performed receptionist duties• Security services



Therapeutic Partners Of Texas

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Physical Therapy Technician

  • May 2014 - Jun 2015

  • Ultrasound/Stimulation technician • Rehabilitation/Exercise Coach • House Keeping Duties • Front desk duties such as scheduling, answering phones, and bringing the patients back to the therapy gym • Trained in CPR • Ultrasound/Stimulation technician • Rehabilitation/Exercise Coach • House Keeping Duties • Front desk duties such as scheduling, answering phones, and bringing the patients back to the therapy gym • Trained in CPR



Cowley Fitness

• Germany

• Intern

  • Jan 2014 - Apr 2014

  • Assisted Fitness Coaches • Assisted Fitness Coaches



Cumbernauld Village

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Student Volunteer

  • Aug 2010 - Apr 2014

  • Student Volunteer throughout my studies at Southwestern College • Helped organize, decorate, and administrate holiday parties at the nursing home • Student Volunteer throughout my studies at Southwestern College • Helped organize, decorate, and administrate holiday parties at the nursing home

• Universal Teammate

  • May 2013 - Aug 2013

  • Managed daily activities for residents • Performed receptionist duties • Security services • Managed daily activities for residents • Performed receptionist duties • Security services



Hawaiian Falls Water Parks & Adventure Parks

• United States
• Entertainment Providers
• 1 - 100 Employee

• Lifegaurd

  • May 2012 - Aug 2012

  • Supervised water sports and slides • Trained in CPR • Supervised water sports and slides • Trained in CPR



Every Season School Supply

• United States

• Store Clerk

  • May 2011 - Aug 2011

  • Managed sales counter • Performed inventory • Managed sales counter • Performed inventory



CAMP KOINONIA

• United States
• Religious Institutions
• 1 - 100 Employee

• Summer Camp Counselor

  • Jun 2010 - Jun 2010

  • Sponsored by Cedar Hill Church of Christ • Supervised children and my camp family • Role model to children ages 8-12 • Supervised swim time • Helped lead devotion with children and my camp family • Sponsored by Cedar Hill Church of Christ • Supervised children and my camp family • Role model to children ages 8-12 • Supervised swim time • Helped lead devotion with children and my camp family



Midlothian Special Olympics

• Student Volunteer

  • Dec 2006 - Dec 2006

  • Referee and managed scoreboard • Helped set up camp • Supervised the safety of the children and young adults • Referee and managed scoreboard • Helped set up camp • Supervised the safety of the children and young adults