Experience

BPG Systems LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Technology Specialist

  • Apr 2021 - Present



ZettaPrime Inc

• Columbia, South Carolina Area

• Sr. IT Resource Specialist

  • Dec 2017 - May 2019



Nectar Solutions, LLC

• Vijayawada Area, India

• IT Recruiter / HR Executive

  • Feb 2016 - Nov 2017

  • Taking care of end to end recruitment activities for both technical and non-technical roles. • Manpower needs finalization in coordination with all the departmental heads for all the job roles. • Sourcing of candidates through various channels like Campus Recruitment Drives, Job portals (Indeed), existing database, advertisements, employee referrals, headhunting, and networking. • Reviewing resumes & credentials and conducting preliminary interviews to assess suitability of the candidates in terms of work experience, technical skills, qualifications and aspirations. • Scheduling & organizing various levels of technical interviews and coordinating with technical panel on candidate assessment. • Taking HR interviews - effective salary negotiation, fitment and offer rollouts for the selected candidates. • Closures of positions within the target hire date through rigorous follow-ups. • Managing employee relations, new hire orientation, and benefits support. • Coordinating technical related trainings • Processing Joining formalities • Inception trainings On-the-Job & off-the-Job– Plan and Execution • Performance reviews of Trainees and Employees • Employee Confirmations • Handling Internal transfers (Promotions/Job rotations) • Maintaining Employee Data base • Maintaining healthy relations with employees • Counseling employees (individuals) if needed Show less



AEGIS

• Vijayawada, India

• Tech Support

  • Aug 2014 - Feb 2016

  • • In-bound calls from customers and resolving Network related issues and Trouble shooting. • Assisting customers of our Clients through Voice Care. • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. • Troubleshooting system and network problems and diagnosing and solving hardware or software faults. • Providing support, including procedural documentation and relevant reports. • Setting up new user's accounts and profiles and dealing with password issues. • Responding within agreed time limits to call-outs. • Working continuously on a task until completion (or referral to third parties, if appropriate). • Rapidly establishing a good working relationship with customers and other professionals. Show less