Destiny Williams, SHRM-CP

Benefits Specialist at Tuckahoe Holdings, LLC
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Location
Richmond, US

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Experience

    • United States
    • Holding Companies
    • 1 - 100 Employee
    • Benefits Specialist
      • Mar 2023 - Present

      *Support the payroll team by processing multi-state payroll deduction audits and clean up of any identified issues. *Partner with Insurance Brokers, Carriers, and company Managing partners to assess benefit needs at the corporate and OpCo level *Partner with Carriers to manage and maintain accurate transfer of company data, and deeply understand and communicate policy to employees *Create, manage and direct multiple Wellness initiatives at the corporate and Op Co level… Show more *Support the payroll team by processing multi-state payroll deduction audits and clean up of any identified issues. *Partner with Insurance Brokers, Carriers, and company Managing partners to assess benefit needs at the corporate and OpCo level *Partner with Carriers to manage and maintain accurate transfer of company data, and deeply understand and communicate policy to employees *Create, manage and direct multiple Wellness initiatives at the corporate and Op Co level annually *Manage and direct annual Open Enrollment for all companies and off cycle initial Enrollment for acquired companies. *Partner with Accounting, Finance, Safety, and the HR team on projects to provide customer support for operating companies. *Utilize expert level Excel capabilities to conduct regular benefit audits to ensure accuracy of data *Complete National Medical Support Notices, FMLA, STD/LTD information request, and other employment data verifications *Process and Manage all company Qualifying events, LOA cases and billing for missed premium payments *Provide guidance and support to HR representatives, supervisors and other users in the HRIS System. *Provide Guidance, leadership, and support to the Payroll and Benefits Specialist *Organize and maintain company benefits records *Responsible for data entry, managing and approving workflows, and maintaining accurate benefit information in the HRIS System i.e. new hires, life events, pay changes, terminations. *Serve as HR Help Desk dispatcher by responding to benefits questions and prioritizing and escalating tickets to other team members as needed.

    • Payroll and Benefits Specialist
      • Mar 2022 - Mar 2023

      *Process multi-state payrolls and conduct payroll QC, audits, and clean up of any identified issues. *Support annual Open Enrollment and off cycle initial Enrollment for acquired companies. *Partner with HRIS Analyst and other members of HR team on projects and providing customer support to operating companies. *Utilize expert level Excel capabilities to conduct regular benefit audits to ensure accuracy of data *Complete employment verifications, unemployment claims, National… Show more *Process multi-state payrolls and conduct payroll QC, audits, and clean up of any identified issues. *Support annual Open Enrollment and off cycle initial Enrollment for acquired companies. *Partner with HRIS Analyst and other members of HR team on projects and providing customer support to operating companies. *Utilize expert level Excel capabilities to conduct regular benefit audits to ensure accuracy of data *Complete employment verifications, unemployment claims, National Medical Support Notices and requests for information related to payroll, benefits, and other employment data. *Provide guidance and support to HR representatives, supervisors and other users in the HRIS System. *Organize and maintain company tax/payroll records *Responsible for data entry, managing and approving workflows, and maintaining accurate payroll and benefit information in the HRIS System i.e. new hires, life events, pay changes, terminations. *Serve as HR Help Desk dispatcher by responding to payroll, benefits, timekeeping and tax questions and prioritizing and escalating tickets to other team members as needed.

    • Bangladesh
    • Advertising Services
    • 1 - 100 Employee
    • Area Manager
      • Jun 2021 - Mar 2022

      Train, Coach, Manage and Develop a diverse team of up to 200 Associates Serve as a front-line point of contact for all associates on a daily basis Lead and implement several operations improvement projects Plan and implement performance management expectations Partner with multiple departments to maintain workplace safety, associate moral, operational consistency, and quality control Evaluate and interpret data to provide workable business solutions… Show more Train, Coach, Manage and Develop a diverse team of up to 200 Associates Serve as a front-line point of contact for all associates on a daily basis Lead and implement several operations improvement projects Plan and implement performance management expectations Partner with multiple departments to maintain workplace safety, associate moral, operational consistency, and quality control Evaluate and interpret data to provide workable business solutions daily -Achievements: *Increased area productivity by 14.5% *Exceeded Leadership Behavior Benchmarks by 6% *Exceeded Associate Safety Benchmarks by 7% Show less

    • Higher Education
    • 700 & Above Employee
    • Office Assistant
      • Oct 2017 - May 2021

      Old Dominion University Serve as a Records Management assistant in a fast-paced office environment Enter and Index sensitive student data via Banner Document Management Software Prepare annual student loan reports using Microsoft and Google Suite applications Facilitated training of peers

    • Lebanon
    • Architecture and Planning
    • 1 - 100 Employee
    • Human Resources Intern
      • Feb 2021 - Apr 2021

      Norfolk, Virginia, United States Create and Manage process improvement projects Collect and Interpret people analytics data Create and present several data reports Assist with employee relations cases Develop HR related internal communications

    • Area Manager Intern
      • Jun 2020 - Jul 2020

      Virtual Manage a process improvement project and present to Ops Leaders Collaborate daily with team lead and colleagues Complete several business writing assignments Attend comprehensive executive training Lead team collaboration sessions

    • United States
    • Retail
    • 700 & Above Employee
    • Store Associate & Lead Cashier
      • Jul 2019 - Jun 2020

      Supervise and manage all store Cashiers, stock and catalog store products, knowledgeable of store products, locations, and all store policies, provide excellent customer service

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Human Resources Recruting Intern
      • May 2019 - Jul 2019

      Virginia Beach, Virginia Communicate with candidates and offer employment Assist hiring managers with recruitment and onboarding processes Coordinate and schedule Interviews Participate on interview panels and conduct reference checks Schedule employee background checks and assessments

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Ride Operator
      • Jun 2017 - Jul 2019

      United States

    • Merchandise Associate
      • Feb 2019 - May 2019

      Williamsburg, Virginia

Education

  • Old Dominion University
    Bachelor's of Business Administration-BBA, Business Administration and Management, General
    2017 - 2021

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