Destiny Voyles-Perez

Food Service Manager at Aramark K12
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Contact Information
us****@****om
(386) 825-5501
Location
Indianapolis, Indiana, United States, IN
Languages
  • English -

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Credentials

  • Google Data Analytics Professional Certificate
    Coursera
    Mar, 2023
    - Nov, 2024
  • Scrum Master Certified (SMC)
    Scrum Alliance
    Mar, 2023
    - Nov, 2024
  • Data Analytics for Business Professionals
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Introduction to Data Analysis using Excel
    ed
    Oct, 2020
    - Nov, 2024
  • ServSafe Manager
    National Restaurant Association
    Jan, 2020
    - Nov, 2024

Experience

    • United States
    • Food and Beverage Services
    • 200 - 300 Employee
    • Food Service Manager
      • Jul 2019 - Present

      -$3.1M in managed revenue -Supporting 40+ hourly employees across 11 school districts -Recruiting and onboarding new employees -Analyzing KPIs to improve financial performance, reduce costs and improve employee and client relations -Utilizing multiple systems to forecast, adjust, and maintain a profitable program -$3.1M in managed revenue -Supporting 40+ hourly employees across 11 school districts -Recruiting and onboarding new employees -Analyzing KPIs to improve financial performance, reduce costs and improve employee and client relations -Utilizing multiple systems to forecast, adjust, and maintain a profitable program

    • United States
    • Insurance
    • 100 - 200 Employee
    • Customer Service Representative
      • Apr 2018 - Jul 2019

      -Educated prospective member on plan details for more than 20 products across nine states -Resolved more than 1200 prospect inquiries or member issues per month -Set up and processed premium payments -Troubleshot member and provider online portals -Interpreted and adjusted service claims and payment discrepancies -Educated prospective member on plan details for more than 20 products across nine states -Resolved more than 1200 prospect inquiries or member issues per month -Set up and processed premium payments -Troubleshot member and provider online portals -Interpreted and adjusted service claims and payment discrepancies

    • Food and Beverage Services
    • 700 & Above Employee
      • Apr 2016 - Apr 2018

      -Finalized deposits and sales reports for five food service locations-Maintained a database of thousands of monthly A/R transactions-Coded and posted invoices for 13 profit centers daily-Recruited and onboarded new employees-Maintained a change fund to within .004% accuracy daily

      • Jun 2017 - Jul 2017

      Internship with Unit Controller

  • Crowne Plaza® Hotels & Resorts
    • Indianapolis, Indiana
    • Server
      • May 2012 - Feb 2016

      -Onboarded new staff -Tracked inventory and placed orders -Increased coffee shop sales through diversified offerings and standardized staff training -Onboarded new staff -Tracked inventory and placed orders -Increased coffee shop sales through diversified offerings and standardized staff training

Education

  • Indiana University–Purdue University Indianapolis
    Bachelor of Science - BS, Data Science
    2021 - 2024
  • Ball State University
    Bachelor of Science - BS, Business Administration and Management, General
    2015 - 2019

Community

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